Lexus Santa Monica - Service Center

Excellent service experience Car was serviced promptly and ready at the time anticipated. John Lurch helped me and was courteous, pleasant and interested in making sure that my n Car was serviced promptly and ready at the time anticipated. John Lurch helped me and was courteous, pleasant and interested in making sure that my needs were met. The waiting area is comfortable and has all necessary amenities. More

Excellent service Douglas Elliott did everything possible to get me the best deal on servicing my SUV, This was my first visit to Lexus Santa Monica and it is the best Douglas Elliott did everything possible to get me the best deal on servicing my SUV, This was my first visit to Lexus Santa Monica and it is the best! More

I was treated like a Queen! Angel Vasquez greeted me at the door of the dealership, explained to me in detail the services offered and the service needed for you my car. I was h Angel Vasquez greeted me at the door of the dealership, explained to me in detail the services offered and the service needed for you my car. I was hesitant to have my care repaired at a dealership, but we worked within my budget and the work was completed promptly. In addition to Mr. Vasquez, the women behind the service counter were kind and friendly! More

Excellent service experience Sam Pacheco was a pleasure to work with. Answered all of my questions and delivered my car on time. Santa Monica Lexus continues to provide excellen Sam Pacheco was a pleasure to work with. Answered all of my questions and delivered my car on time. Santa Monica Lexus continues to provide excellent service. More

Superb service department As always, the whole staff was professional and friendly. My service adviser, Sam Pacheco, was wonderful. He listened to my concerns, carefully che As always, the whole staff was professional and friendly. My service adviser, Sam Pacheco, was wonderful. He listened to my concerns, carefully checked past service, quickly called with an estimate, found me some discounts, and delivered the car on time. The service department is superb. My car drives like a dream again! More

Ready early Patrick Levenson was very thorough and serviced my car and returned it early. Always satisfied with Lexus Santa Monica. They treat customers well and Patrick Levenson was very thorough and serviced my car and returned it early. Always satisfied with Lexus Santa Monica. They treat customers well and do what they say they're going to do. More

Excellent Customer Service Bryan is a perfect example of excellent customer service. He continually goes above and beyond making sure his customers are satisfied, even if it com Bryan is a perfect example of excellent customer service. He continually goes above and beyond making sure his customers are satisfied, even if it compromises personal days and or time off. He is always available to help and does so with a smile. More

Excellent service Doug was a service professional with excellent communication skills who did try to up sell.He communicated service needs and ensured the work was com Doug was a service professional with excellent communication skills who did try to up sell.He communicated service needs and ensured the work was completed on time. More

service for chrome wheel corrossion Tim Nelson and team at Lexus Santa Monica continue to do the right thing: stand behind their warranties over and over. Tim was very responsive and Tim Nelson and team at Lexus Santa Monica continue to do the right thing: stand behind their warranties over and over. Tim was very responsive and professional. They are going a long way to assuring i will continue to buy new cars from Lexus Santa Monica. More

Great service John Lurch was great. Really helpful an the communication was amazing. Ben Hodor was my salesman and he is the best in LA. Highly recommend John Lurch was great. Really helpful an the communication was amazing. Ben Hodor was my salesman and he is the best in LA. Highly recommend More