Lexus Santa Monica - Service Center

Customer service Tim Nelson is always friendly and accommodating to me and more than helpful. I always ask for him and it has been that way for at least the last 6 yea Tim Nelson is always friendly and accommodating to me and more than helpful. I always ask for him and it has been that way for at least the last 6 years. Everyone at the dealership is polite, and very professional. I could not be more satisfied. More

Outstanding Experience Tim NELSON was outstanding! He was informative and fixed my problem with no questions asked! I was even able to get needed car info from him and a t Tim NELSON was outstanding! He was informative and fixed my problem with no questions asked! I was even able to get needed car info from him and a tech he called to deal with my long term storage issues!! Would give him 12 stars if possible!! More

Excellent service Very easy to schedule over the Internet. Lexus service was Attentive, courteous and informative. There was a great waiting area. Entire staff made our Very easy to schedule over the Internet. Lexus service was Attentive, courteous and informative. There was a great waiting area. Entire staff made our service experience stress free. More

Routine Maintenance Service I brought my Lexus in for routine maintenance and was attended by Angel Vasquez. We agreed on the scope of the work, available discounts, and estimat I brought my Lexus in for routine maintenance and was attended by Angel Vasquez. We agreed on the scope of the work, available discounts, and estimated time to complete the job since I was to wait for the car. I waited in a very pleasant environment and the job was completed in the two hours estimated. I couldn't be more pleased. More

Excellent customer care every time my Lexus is serviced here Angel Vasquez has been assisting me for the past several years with servicing my Lexus vehicles, I always receive excellent customer care from him. Angel Vasquez has been assisting me for the past several years with servicing my Lexus vehicles, I always receive excellent customer care from him. I live closer to another Lexus service center, but Santa Monica Lexus and Angel are definitely worth the drive. This last visit was for the 15,000 mile service and work was completed that day. More

raul gomez is awesome. this is my first visit to the lexus service center in santa monica. i cannot be more impressed. raul gomez, the rep who took care of my needs, knew wh this is my first visit to the lexus service center in santa monica. i cannot be more impressed. raul gomez, the rep who took care of my needs, knew what excellent service meant. More

Excellent service When I brought my Lexus in for the scheduled routine maintenance, Bryan Schwartz expedited the service while I waited. Friendly and professional, Br When I brought my Lexus in for the scheduled routine maintenance, Bryan Schwartz expedited the service while I waited. Friendly and professional, Bryan gave me excellent customer care. More

Great Customer Service My Lexus was due for a regular maintenance appointment. Angel Vasquez couldn't have been more helpful! Angel was very professional and knowledgeable My Lexus was due for a regular maintenance appointment. Angel Vasquez couldn't have been more helpful! Angel was very professional and knowledgeable in explaining what service was required. He gave me an accurate account of the time my car would be ready for pick up and said he would call if the mechanics found anything else. We have bringing our Lexus cars to this dealership for many years and have never had anything other than a satisfactory experience. More

Excellent service I highly recommend Lexus Santa Monica, the customer service I receive is always outstanding. Thank you Angel Vasquez for your assistance and your kno I highly recommend Lexus Santa Monica, the customer service I receive is always outstanding. Thank you Angel Vasquez for your assistance and your knowledge. Chuck More

Prompt, courteous, and professional service Ray James provided me with outstanding personalized service and followed up on the details required to make sure the body work I had done was perfect. Ray James provided me with outstanding personalized service and followed up on the details required to make sure the body work I had done was perfect. More