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Lexus of Arlington

Arlington Heights, IL

4.7
3,625 Reviews

1510 W Dundee Rd

Arlington Heights, IL

60004

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3,625 Reviews of Lexus of Arlington

March 30, 2022

Excellent dealership. Service team is great and super friendly. While waiting, I was able to enjoy the practice golf area! Fantastic experience. More

by john.sutton.a21d
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi, Josie Garcia
Mar 31, 2022 -

Lexus of Arlington responded

Thank you! We appreciate your business, John, and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Arlington.

March 30, 2022

Came for a 60k miles check up. Jose took care of my car very well and everything was done in time. Thanks. More

by STYLIST9350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josie Garcia
Mar 31, 2022 -

Lexus of Arlington responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Arlington.

March 30, 2022

Outstanding service. The service technician and service manager know their trade and are well versed More

by RICHARDDROZD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Slack, Haresh Trivedi
Mar 31, 2022 -

Lexus of Arlington responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Richard, and we are thrilled that you found your experience with us to be a positive one at Lexus of Arlington. Please don't hesitate to reach out if you need anything else.

March 30, 2022

The service advisors are helpful, knowledgeable of all phases of the repair process and respectful of a customer’s time. More

by DEBORAHJEAN31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Mar 31, 2022 -

Lexus of Arlington responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Deborah, and don't hesitate to let us know if we can be of further assistance.

March 30, 2022

The only reason I work with this dealership is because of Anthony Landi in service. If Anthony was not there, LofA would not have me as a client. And I drive 30 minutes each way to get there from Downers G More

by Bob.Romay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Landi
Mar 31, 2022 -

Lexus of Arlington responded

Thank you, Bob, for your business and this review. We're happy to hear Anthony is always able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 30, 2022

I had an oil change done on 03/11 and after few hundred miles I got oil leaking under my car. Took the car back to Lexus of Arlington and they fixed the problem free of charge. I had to tow the car to them More

by rusu_32i
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Mar 31, 2022 -

Lexus of Arlington responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus of Arlington.

March 29, 2022

Called to get an oil change and got in same day. I was glad because i was just down the street from them. More

by No2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi, Brenda Ramirez
Mar 29, 2022 -

Lexus of Arlington responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus of Arlington.

March 29, 2022

Willing to take us when the car really needed to be looked and even got it fixed the same day. More

by MICHELLEVANT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coyoc
Mar 29, 2022 -

Lexus of Arlington responded

Thanks for sharing your thoughts about your experience with Lexus of Arlington. We appreciate your business and hope to see you again soon!

March 29, 2022

Always courteous, efficient, and excellent. Even found some discounts for me without having to ask. Did the work they said they would do within the time frame they said it would be done at the More

by bcsahl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Devega
Mar 29, 2022 -

Lexus of Arlington responded

Thank you for choosing Lexus of Arlington, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 29, 2022

My service guy suggested the items needed very well I was happy with service received. Thanks More

by DPROSPERI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Thalhammer
Mar 30, 2022 -

Lexus of Arlington responded

We appreciate your business and our team looks forward to serving you again soon!

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