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Lexus of Arlington

Arlington Heights, IL

4.7
3,625 Reviews
Call Dealership (847) 794-4821
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1510 W Dundee Rd

Arlington Heights, IL

60004

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3,625 Reviews of Lexus of Arlington

March 29, 2022

Apologize I didn't get to this sooner but I want to thank you guys for everything you did for me me and my car you guys are so professional and awesome I'm awesome I tell everyone about you And thank you aga More

by Flyboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Schulte, Haresh Trivedi
Report | Print
Mar 31, 2022 -

Lexus of Arlington responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lexus of Arlington, we look forward to having you as one of our valued customers for many more years to come!

March 28, 2022

Always had outstanding service here. During this visit, I received conflicting information twice between the person who took care of me and other people I had previously talked to in ser More

by matthewpmani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
IDK
Report | Print
Apr 14, 2022 -

Lexus of Arlington responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

March 28, 2022

Jose was very helpful and provided good recommendations for service. Nothing more to say now. More

by toml2
Recommend Dealer
Yes
Employees Worked With
Josie Garcia
Report | Print
Mar 29, 2022 -

Lexus of Arlington responded

Thank you for your business and this review. We're happy to hear that Josie and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 27, 2022

CAN NOT BE TRUSTED. VERY BAD EXPERIENCE I HAD. WILL GO SOME OTHER DEALERSHIP FOR ANYTHING. More

by Anonymous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
NOT INTERESTED
Report | Print
Apr 13, 2022 -

Lexus of Arlington responded

We're sorry that you didn't have a completely satisfying visit. Thank you for reaching out to us. We do hope that if you are ever in need of a vehicle you will reach out and give us another opportunity to serve you.

March 25, 2022

Excellent care for customer! The facility was very clean and nice. Very good service, always. Top notch in every way. More

by Nsalituro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Castro, Peter Demos, Igor Zigic
Report | Print
Mar 28, 2022 -

Lexus of Arlington responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lexus of Arlington!

March 24, 2022

Excellent service great waiting room professional staff. Short wait time. Knowledgeable staff. Free service for the first two services. More

by William
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coyoc
Report | Print
Mar 24, 2022 -

Lexus of Arlington responded

William, Thank you so much for your excellent review! We are so glad that Tony had the opportunity to work with you, and we are thrilled that you found your service experience with us to be a positive one at Lexus of Arlington. Please don't hesitate to reach out if you need anything else.

March 24, 2022

Very fast and courteous check-in. Long wait time of over five (5) hours, but had lots of work done. More

by Geoken1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coyoc
Report | Print
Mar 24, 2022 -

Lexus of Arlington responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 23, 2022

I bought my Lexus nx 200t in 2016, I always have gotten my service done here and they always given excellent service. More

by Kendra P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi, Lori Devega, Josie Garcia, Dakota Younglove
Report | Print
Mar 24, 2022 -

Lexus of Arlington responded

Kendra, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Arlington.

March 22, 2022

I only dealt with Mr Travidi and he took excellent care of servicing my car. More

by markmfpfamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Report | Print
Mar 23, 2022 -

Lexus of Arlington responded

Thank you so much for your kind words, Mark, and for taking the time to leave us this wonderful feedback!

March 22, 2022

As always, Lexus of Arlington goes the extra mile to ensure your vehicle is in top shape, and they are always helpful in providing guidance to ensure you maintain your vehicle properly! More

by AaronS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi, Kamil Wojcik, Yegor Azarov, Josie Garcia, Edwin Thalhammer
Report | Print
Mar 23, 2022 -

Lexus of Arlington responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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