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Lexus of Arlington

Arlington Heights, IL

4.7
3,624 Reviews

1510 W Dundee Rd

Arlington Heights, IL

60004

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3,624 Reviews of Lexus of Arlington

March 08, 2022

Fast and efficient first time service… Car wash inside and out… Friendly.and even topped off the gas. More

by GREGG12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josie Garcia
Mar 09, 2022 -

Lexus of Arlington responded

Gregg, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 07, 2022

I’m have appointment for oil change I am coming on time people who is very helpful service was very good More

by jdbpasha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Mar 07, 2022 -

Lexus of Arlington responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lexus of Arlington, we look forward to having you as one of our valued customers for many more years to come!

March 07, 2022

Lori in service is a gem to work with. She accommodated some repair re-work done on my vehicle and ensured I wasn’t waiting in the dealership all day by arranging a loaner. My car was thro More

by Darwin To
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Devega
Mar 08, 2022 -

Lexus of Arlington responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Arlington.

March 07, 2022

Superior service, work always finished on time and explained to customer, true meaning of “Lexus experience” More

by A_MARIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josie Garcia
Mar 08, 2022 -

Lexus of Arlington responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lexus of Arlington. Please don't hesitate to reach out if you need anything else.

March 07, 2022

Outstanding service and facility. My service advisor (Jose Garcia) was the best. He explained all services I needed and show me around the facilities. He also kept me well informed of More

by JZORDAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josie Garcia, Beverly Luna
Mar 08, 2022 -

Lexus of Arlington responded

Thank you for the kind words for Jose and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

March 06, 2022

I am always impressed with the service I receive at Lexus. My service man, Ed is awesome…. Highly recommend your dealership. Dawn Fendt More

by Dawner32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Thalhammer
Mar 07, 2022 -

Lexus of Arlington responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Ed delivered such a great experience!

March 06, 2022

They got me in and out. Appreciated them cleaning my mats after this winter snow mix. I even got a loaner car to go get breakfast since my maintenance was going to be a litt More

by Determined T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coyoc
Mar 07, 2022 -

Lexus of Arlington responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 06, 2022

Jose Garcia is always helpful and knowledgeable. The loaner car was perfect. Would appreciate the car wash team vacuuming out the hatch back of my CT 200 More

by portiafaulker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josie Garcia
Mar 07, 2022 -

Lexus of Arlington responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Portia, and look forward to your next visit.

March 05, 2022

Came in for an oil change and ended getting a lot of work done. Although I didn’t plan on spending $2,000.00 for work the car needed to be safe and reliable which I feel it definitely is now! More

by WILKS0903
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi, Hamza Shakir
Mar 07, 2022 -

Lexus of Arlington responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lexus of Arlington!

March 04, 2022

Excellent professional service from Haresh. The repairs to the vehicle ere done in a very timely manner. More

by jgflan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Mar 07, 2022 -

Lexus of Arlington responded

Thanks for sharing your thoughts about your experience with Haresh here at Lexus of Arlington. We appreciate your business and hope to see you again soon!

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