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Lexus of Arlington

Arlington Heights, IL

4.7
3,625 Reviews

1510 W Dundee Rd

Arlington Heights, IL

60004

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3,625 Reviews of Lexus of Arlington

February 14, 2022

Great service. Kind receptionist, Nice and clean waiting area. Very.fast. l recommend this service center. More

by Moon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Devega
Feb 15, 2022 -

Lexus of Arlington responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 14, 2022

It was my first visit to this dealership and it did not disappoint. Thank you for continued happiness with owning a Lexus. More

by Linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coyoc
Feb 15, 2022 -

Lexus of Arlington responded

It has been a pleasure serving you. Quality customer service is always our number one priority, Linda, and we're happy to hear that we met your expectations. Thank you again for choosing Lexus of Arlington, we look forward to having you as one of our valued customers for many more years to come!

February 13, 2022

Excellent service. Finished on time. Easy scheduling an appointment. They are proactive in recommending fixes before they become problems. Highly recommended. More

by JGORE4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Devega
Feb 14, 2022 -

Lexus of Arlington responded

Thank you for choosing Lexus of Arlington, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 12, 2022

Job well done and very timely. Good advice from Harish Trivede. Car Running smoothly after service. Pickup and delivery of car appreciated. More

by BAIJU.MEHTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Feb 12, 2022 -

Lexus of Arlington responded

Thank you so much for your excellent review! We are so glad that Haresh had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lexus of Arlington. Please don't hesitate to reach out if you need anything else.

February 12, 2022

Always quick easy and efficient. Pleasant area to wait… Ed is extremely knowledgeable and helpful! More

by CANDALA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Thalhammer
Feb 14, 2022 -

Lexus of Arlington responded

Thank you for the kind words for Ed and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

February 12, 2022

Good place, noticed some problems, TV sets was not working. When arrived for appointment nobody meet me, asking why I am here. More

by George
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Feb 14, 2022 -

Lexus of Arlington responded

Thank you, George, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 12, 2022

Lori is great. I went there w/o an appointment because the tire pressure light was on. She had someone pump air right away. I asked if I could do the maintenance as well. She spent time in reviewing the m More

by hsuehling chen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Devega
Feb 14, 2022 -

Lexus of Arlington responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Lori here at Lexus of Arlington.

February 12, 2022

I have been a happy customer of Arlington Lexus for the past five years having bought my car there. The service and service personnel are the best anywhere. The atmosphere of this dealership is one of car More

by Linda Flores
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Landi, Nick Ruffolo, Tony Coyoc, Lori Devega
Feb 14, 2022 -

Lexus of Arlington responded

Thanks for sharing your thoughts about your experience with Lexus of Arlington. We appreciate your business, Linda, and hope to see you again soon!

February 11, 2022

It was very pleasant and professional experience.i also got the best car wash! Manager on duty was great More

by gabyfarber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josie Garcia
Feb 11, 2022 -

Lexus of Arlington responded

Thank you for choosing Lexus of Arlington, Gaby, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 11, 2022

Service Writer Haresh Trivedi was outstanding and made the whole process very pleasant and worry free More

by RICHARDDROZD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Slack did a superb job in Service. , Haresh Trivedi
Feb 12, 2022 -

Lexus of Arlington responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Arlington.

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