
Lexus of Arlington
Arlington Heights, IL
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3,623 Reviews of Lexus of Arlington
We were able to set up an appointment to test drive a car quickly and the staff was very nice and pleasant during the whole process! Very efficient and easy to work with in the car buying process. quickly and the staff was very nice and pleasant during the whole process! Very efficient and easy to work with in the car buying process. More
The Sales person Alex Castro was great and he never lied to me when I questioned the cost of the paint protector and glass protection options I did not request and which together cost an additional $3000. Y to me when I questioned the cost of the paint protector and glass protection options I did not request and which together cost an additional $3000. Yes I did get $750 off but these options are clearly not worth the money. Now after dealing with the salesperson I had to meet with the Ginance person. This was the most unpleasant part of the process. After having to pay $2250 in options I didn’t request I had to deal with the Finance person’s high pressure tactics to get me to pay another $2850 for expanded warranty coverage. I did not like this and almost called off the deal because of the Finance person. If he tried one more time to get me to pay more money I was going to leave the showroom. You need to stop that pressure on the customer. In my case Highland Park Lexus is closer to my home and I could have easily gone there for my car. More
Had a great Experience at Arlington Lexus . . Haresh in service was awesome !! He took care of programming my key while I waited . . Parts department also was amazing making sure my parts were . Haresh in service was awesome !! He took care of programming my key while I waited . . Parts department also was amazing making sure my parts were available when I arrived . Pricing was very fair. Highly recommend Arlington Lexus More
Wonderful service today. Car was ready earlier than we expected and Ed kept us informed as the service was being completed. This is a great dealership! Car was ready earlier than we expected and Ed kept us informed as the service was being completed. This is a great dealership! More