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Lexus of Arlington

Arlington Heights, IL

4.7
3,626 Reviews

1510 W Dundee Rd

Arlington Heights, IL

60004

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3,626 Reviews of Lexus of Arlington

October 18, 2023

Excellent service. Lori is great!! I have a very nice car and I’m trying to keep it in tip top shape!! More

by amlund
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski, Haresh Trivedi, Tony Coyoc, Lori Devega, Josie Garcia, Edwin Thalhammer, Julianna Uriostequi, Chris Figler, Eddie Garcia
October 17, 2023

This was my first time at Arlington Lexus,to service my new Lexus. I really appreciate for help from Mr Ed Thalhammer as a service advisor. Thank you More

by tess0717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Thalhammer
October 14, 2023

Lori is an exceptional service rep. She went above and beyond to tell me the vehicle history. I recently purchased a used vehicle. She prevented unnecessary repairs on my car and I will More

by M Hafezi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Devega
October 11, 2023

Lori Devega is a great person to work with. Lori is approchable, easy to talk to and very understanding. Great customer serivice, Lori made sure I drove a loaner car until my car's issue was fi More

by jsalinas292
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Devega
October 08, 2023

Efficiency par excellence from the time of checking in for service until picking up the car. More

by Lexus owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figler
October 08, 2023

Good service as things were done as discussed. Delivery was given on time and the job was nice. More

by achak_99
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
October 06, 2023

I had a great experience. Tony provided excellent customer service and and follow up on my car. More

by Ben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Coyoc, Chris Figler
September 29, 2023

Lori was extremely helpful and understood my concerns and saw that my vehicle was serviced properly. More

by TomL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Devega
September 28, 2023

Jamie was great. He went out and found the car that I was looking for and got it to the dearlership. More

by mike.kordewick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Demos, Jamie Brown, Victor Aguilar
September 24, 2023

Great customer service and very helpful. I am glad that they took care of my car right away and I didn’t have to schedule appointment. More

by robvictor2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
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