Lexus of Arlington

The 5 star rating is mainly due to Lori Devega my service advisor. She really does give over the top individual service and makes me feel like the extra money I paid for Lexus brand is well worth it. Also. I advisor. She really does give over the top individual service and makes me feel like the extra money I paid for Lexus brand is well worth it. Also. I compared prices on tires, brakes and battery (which I previously would never do at the dealer when I owned Honda) and Lexus of Arlington was extremely competitive. I’m very satisfied with the work that was done and even Jason the porter ( I think that was his name) who picked up my car and delivered the loaner. He was given the wrong address but went through a lot of trouble to find me ! The whole experience was top notch and what I would expect from Lexus. More

Nice car at a fair price. The team was easy to work with throughout the process The team was easy to work with throughout the process More

My service representative, Jose, was professional and efficient. He reviewed the service record of my RX350 with me and listened to my upcoming travel plans and desire to ensure that my vehicle was thoro efficient. He reviewed the service record of my RX350 with me and listened to my upcoming travel plans and desire to ensure that my vehicle was thoroughly checked out and ready for my trip. I was satisfied with the amount of time my appointment required and the cost. More

My service advisor Haresh Trivedi is helpful and reviewed service record and had ordered multipoint inspection and found 4 New tyres are needed and coolant and trnsmission fluids are to be changed which I f service record and had ordered multipoint inspection and found 4 New tyres are needed and coolant and trnsmission fluids are to be changed which I followed his advice.Also given a guidance for my Lexus GX470. More

This review process is not right. This is the third time I have filled out this review. So I had as usual a great experience because of Hareesh He is the reason we go to this dealers This is the third time I have filled out this review. So I had as usual a great experience because of Hareesh He is the reason we go to this dealership. Because of him we bought two new cars in Oct and Dec 2022. He should get a raise . More

Excellent maintenance service and customer service as well. My car was serviced and checked out in a timely manner. well. My car was serviced and checked out in a timely manner. More

Mr. Abdelrazeq is the most considerate and helpful salesman I have encountered. He is thoroughly knowledgeable about his product and was responsive to all of our requests and needs. He made buying a salesman I have encountered. He is thoroughly knowledgeable about his product and was responsive to all of our requests and needs. He made buying a car the fun experience it should be and he is a credit to Lexus of Arlington. More

Excellent service. Lori is great!! I have a very nice car and I’m trying to keep it in tip top shape!! Lori is great!! I have a very nice car and I’m trying to keep it in tip top shape!! More

This was my first time at Arlington Lexus,to service my new Lexus. I really appreciate for help from Mr Ed Thalhammer as a service advisor. Thank you new Lexus. I really appreciate for help from Mr Ed Thalhammer as a service advisor. Thank you More

Lori is an exceptional service rep. She went above and beyond to tell me the vehicle history. I recently purchased a used vehicle. She prevented unnecessary repairs on my car and I will She went above and beyond to tell me the vehicle history. I recently purchased a used vehicle. She prevented unnecessary repairs on my car and I will continue to go to her for all my repair needs/oil changes. More