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Lexus of Arlington

Arlington Heights, IL

4.7
3,625 Reviews

1510 W Dundee Rd

Arlington Heights, IL

60004

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3,625 Reviews of Lexus of Arlington

January 20, 2022

Friendly very educated and warm crew, will recommend to all of my friends and family More

by FALCONAUTO1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Bijou, Igor Zigic, Mitch Horwitz, Beverly Luna
Jan 20, 2022 -

Lexus of Arlington responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 20, 2022

Great service from the service department. Lori was very friendly and helpful. Was also accomidating. More

by jclaud10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Devega
Jan 20, 2022 -

Lexus of Arlington responded

We are very happy to hear that Lori provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 20, 2022

Service is always of the highest quality with no hassle. This is the one dealership I will always use (as long as the culture doesn’t change.) More

by Jim S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josie Garcia
Jan 20, 2022 -

Lexus of Arlington responded

Thank you so much for your excellent review, Jim! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lexus of Arlington. Please don't hesitate to reach out if you need anything else.

January 20, 2022

Harish was a very good service advisor and was very professional and he is very well trained. More

by Sako
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Jan 20, 2022 -

Lexus of Arlington responded

Thank you for the kind words for Harish and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

January 19, 2022

On Saturday, January 15 I went with my wife for 15,000 miles service. It was fast and excellent service. Haresh is professional and nice. It was great experience. Thank you. More

by Fred
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Jan 19, 2022 -

Lexus of Arlington responded

Fred, thank you for sharing your thoughts about your experience with Haresh and our team here at Lexus of Arlington. We appreciate your business and hope to see you again soon!

January 19, 2022

Good, excellent, super, nice ,atmosphere, polite , service friendly staff nice staff , fast, attentive , worm atmosphere More

by TETY_UKRGIRL
Customer Service
Recommend Dealer
Yes
Employees Worked With
Lori Devega
Jan 19, 2022 -

Lexus of Arlington responded

Thank you for choosing Lexus of Arlington, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 19, 2022

I always feel like a valued customer when I visit Lexus of Arlington. Thank you! More

by Jeff G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josie Garcia
Jan 19, 2022 -

Lexus of Arlington responded

We appreciate your business, Jeff, and our team looks forward to serving you again soon!

Jan 19, 2022 -

Jeff G responded

Thank you!

January 19, 2022

Great service and With t coupons you are able to get good prices for maintenance services. More

by Emilio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski, Tony Coyoc
Jan 19, 2022 -

Lexus of Arlington responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Emilio, and we look forward to working with you again.

January 18, 2022

Haresh was great and friendly. He explained things very clearly and made some suggestions. He informed me of some other work that should get done but was not pushy on that. More

by ed.omalley
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Jan 19, 2022 -

Lexus of Arlington responded

Thank you for your review and kind words for Haresh! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Arlington.

January 18, 2022

Very professional and courteous service. Service managers are very helpful and seem very knowledgeable about the needs and priorities of my vehicle. More

by goldenb2
Recommend Dealer
Yes
Employees Worked With
Tony Coyoc
Jan 19, 2022 -

Lexus of Arlington responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus of Arlington.

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