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Lexus of Arlington

Arlington Heights, IL

4.7
3,626 Reviews
Call Dealership (847) 794-4821
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1510 W Dundee Rd

Arlington Heights, IL

60004

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3,626 Reviews of Lexus of Arlington

December 18, 2021

They have always been very welcoming. Their service department is 2nd to none. All the people that work there are beyond wonderful!!! More

by Susie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coyoc
Report | Print
Dec 20, 2021 -

Lexus of Arlington responded

Susie, Thank you for the kind words for our service department! Tony and our team look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

December 18, 2021

They are a pleasure to deal with. Excellent service and friendly service advisors. Top notch! More

by BEAG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Thalhammer
Report | Print
Dec 20, 2021 -

Lexus of Arlington responded

Thank you for your business and this review. We're happy to hear Edwin and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 18, 2021

My car was towed to Lexus of Arlington in the wee hour of the night, it was repaired and delivered directly to my home the next afternoon. Amazing service. More

by kdcarolcohen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Devega
Report | Print
Dec 20, 2021 -

Lexus of Arlington responded

Thank you for your very kind review. Lori and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus of Arlington.

December 16, 2021

On time, professional, good hours, nice reps, nice buffet, i like the technology tech explaining car features, car wash still 4.5 stars More

by Cuba B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Demos, Adriana Cerlat, Igor Zigic, Yegor Azarov, Lori Devega
Report | Print
Dec 16, 2021 -

Lexus of Arlington responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

December 16, 2021

Clean, efficient, full service. I got a reasonable trade in for my car and was out the door in 2 hours. No bait and switch tactics and I really like my car. My friend bought their car there and highly rec More

by marymhr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Zell
Report | Print
Dec 16, 2021 -

Lexus of Arlington responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lexus of Arlington, we look forward to having you as one of our valued customers for many more years to come!

December 16, 2021

Great customer service. Love that they always give me a loaner. I’m very satisfied More

by gviverito
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Report | Print
Dec 16, 2021 -

Lexus of Arlington responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Arlington.

December 16, 2021

Great customer service group. They always provide exceptional service. They are very professional and courteous. More

by millewa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi, Lori Devega
Report | Print
Dec 16, 2021 -

Lexus of Arlington responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lexus of Arlington. Please don't hesitate to reach out if you need anything else.

December 16, 2021

NICE-FRIENDLY AND EFFICIENT. The service was outstanding. I LOVE THE DEALERSHIP. WE WILL RECOMMEND IT More

by LUIS LOPERA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josie Garcia, Brenda Ramirez
Report | Print
Dec 16, 2021 -

Lexus of Arlington responded

Thank you so much for your wonderful review, and for choosing Lexus of Arlington!

December 16, 2021

Have been bringing my vehicle to Arlington Lexus since I purchased it in 2013. I have never had a bad experience,,,great service people. More

by cwbashaar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josie Garcia
Report | Print
Dec 17, 2021 -

Lexus of Arlington responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

December 15, 2021

I'm always treated in a professional yet friendly manner at this dealership. Return customer and I recommend. More

by bjsmitty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coyoc
Report | Print
Dec 16, 2021 -

Lexus of Arlington responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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