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Lexus of Arlington

Arlington Heights, IL

4.7
3,626 Reviews
Call Dealership (847) 794-4821
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1510 W Dundee Rd

Arlington Heights, IL

60004

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3,626 Reviews of Lexus of Arlington

December 10, 2021

I receive excellent service from Haresh Trivedi. He always takes time answer my questions and makes sure I understand the work done on my car. I make sure to ask for him when I schedule an appointment More

by Lexusfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Report | Print
Dec 11, 2021 -

Lexus of Arlington responded

Thank you for sharing your thoughts about your experience with Haresh and our team here at Lexus of Arlington. We appreciate your business and hope to see you again soon!

December 10, 2021

Excellent service and excellent customer service. I will keep on coming back to this dealership More

by RELATIVJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josie Garcia
Report | Print
Dec 11, 2021 -

Lexus of Arlington responded

Thank you for choosing Lexus of Arlington, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 09, 2021

Great service! Tony did great job of following up with status and timely communication. Very satisfied with service. More

by Seema
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coyoc
Report | Print
Dec 10, 2021 -

Lexus of Arlington responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

December 09, 2021

Your service manager Tom went above and beyond to help Your service manager Tom went above and beyond to help me with my complex problem with my very old Lexus. I want to express how much I appreciate his More

by GB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski
Report | Print
Dec 10, 2021 -

Lexus of Arlington responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 09, 2021

Great customer service. Tom and his technician did an honest thorough inspection and assessment of the suv. Very competent and reliable. More

by ricvictrix
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski
Report | Print
Dec 10, 2021 -

Lexus of Arlington responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus of Arlington.

December 08, 2021

Pleasant Enviroment, very courteous employees.Work was Pleasant Enviroment, very courteous employees. Work was completed on the time quoted and washed my car! More

by Gschmit2020
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tony Coyoc
Report | Print
Dec 08, 2021 -

Lexus of Arlington responded

We appreciate your business and our team looks forward to serving you again soon!

December 08, 2021

I have owned a Lexus for as long as the brand has been out. A well run company More

by MDEPAUL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski, Josie Garcia, Julianna Uriostequi, Sarah Lavigna
Report | Print
Dec 09, 2021 -

Lexus of Arlington responded

Thank you so much for choosing Lexus of Arlington! Congrats on your new purchase, and let us know if we can be of any more assistance!

December 08, 2021

I took my car for service, I was told it would take a little over an hour. The service was fast even with a car wash. More

by LES52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Castro, Edwin Thalhammer
Report | Print
Dec 09, 2021 -

Lexus of Arlington responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 08, 2021

Anthony L. Is a top notch service manager & his team are also top notch..Thanks to all who took great care of our 2 cars..Marshall& Blanca Packowitz More

by BLANCA1364
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony L.,Service Mgr., Marcin Ajdukiewicz, Igor Zigic, Tony Coyoc, Josie Garcia
Report | Print
Dec 09, 2021 -

Lexus of Arlington responded

Thank you, Blanca and Marshall, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lexus of Arlington!

December 08, 2021

Haresh always takes excellent care of me. He is without a doubt the hardest working person at Lexus and both my husband and I ask for him by name. More

by Linjo112
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Report | Print
Dec 09, 2021 -

Lexus of Arlington responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Haresh delivered such a great experience!

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