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Lexus of Arlington

Arlington Heights, IL

4.7
3,626 Reviews

1510 W Dundee Rd

Arlington Heights, IL

60004

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3,626 Reviews of Lexus of Arlington

November 01, 2021

Super clean and helpful when I pulled into service drive. Sucks they made me pay $175 just to remove a pine cone. More

by Matt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josie Garcia
Nov 02, 2021 -

Lexus of Arlington responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business, Matt, and hope to see you again soon!

November 01, 2021

Jose the service writer was very professional, honest, and informative. His estimate was very accurate More

by Big Daddy
Recommend Dealer
Yes
Employees Worked With
Josie Garcia
Nov 02, 2021 -

Lexus of Arlington responded

We appreciate your business and our entire dealership team looks forward to serving you with all of your automotive needs.

November 01, 2021

There service is awesome👍👍👍, I'm goin to tell to my friends about their service. More

by DBACHICAGO
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Edwin Thalhammer
Nov 02, 2021 -

Lexus of Arlington responded

Thank you for choosing Lexus of Arlington, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 01, 2021

Always gives great service! On time and clean. Jose is the best! Thank you for everything. More

by WHARFRAT88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi, Josie Garcia
Nov 02, 2021 -

Lexus of Arlington responded

We appreciate your business and our team looks forward to serving you again soon!

November 01, 2021

Top notch service goes well with a top notch dealership. They get five stars out of five More

by POLIVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Nov 02, 2021 -

Lexus of Arlington responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 01, 2021

Wonderful customer service and kept me in informed throughout the process. Tony is a great asset to your service team. More

by Nancybeal007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coyoc
Nov 01, 2021 -

Nancybeal007 responded

Great service

October 30, 2021

I worked with Jose who was very helpful, got my car in and back on the road quickly. More

by DELLBERT5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
Oct 31, 2021 -

Lexus of Arlington responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 29, 2021

I was very fortunate to work with salesperson Edgar Martinez. Our first communication was by phone and he was kind enough to answer all my questions about a particular vehicle I was considering. Edgar More

by maju0530
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Martinez
Oct 31, 2021 -

Lexus of Arlington responded

Congratulations on your new vehicle! We are so glad that Edgar had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

October 29, 2021

It took a long time to check in And the process was very cumbersome. It strikes me you could have an online pre-check in process. More

by Dmater3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed
Oct 31, 2021 -

Lexus of Arlington responded

Thank you for this feedback. We appreciate your business and will share your suggestion with the team. Thank you for choosing Lexus of Arlington.

October 29, 2021

Everything was done in a timely, professional, friendly manner. The new RX350 loaner was great too. More

by BILLF0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Oct 31, 2021 -

Lexus of Arlington responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lexus of Arlington. Please don't hesitate to reach out if you need anything else.

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