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Lexus of Arlington

Arlington Heights, IL

4.7
3,628 Reviews

1510 W Dundee Rd

Arlington Heights, IL

60004

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3,628 Reviews of Lexus of Arlington

August 31, 2021

Excellent service Tony provided exceptional service.. Excellent service Tony provided exceptional service.. His attention to my is greatly appreciated. I recommend Tony to my friends for similar servi More

by SRINIVASA_S_PUL45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coyoc
Sep 01, 2021 -

Lexus of Arlington responded

Thank you for choosing Lexus of Arlington. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 30, 2021

Edgar is really an excellent sales consultant. Very helpful to find the right vehicle for me. Answered all the questions; explained everything in detail with a smiling face. More

by sammathew
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Demos, Edgar Martinez
Aug 30, 2021 -

Lexus of Arlington responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience working with Edgar, and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

August 30, 2021

My experience at the service department was great. I went in, spoke with a service advisor, and was informed when my car was done. Everything was done in a timely manner. More

by Joyce915
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Devega
Aug 31, 2021 -

Lexus of Arlington responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Arlington.

August 30, 2021

Good job. Nice welcome. Haresh was courteous, very energetic, fair, effective, customer focused. Fast service. Loaner provided. Excellent car drop off service provided. Cannot be more satisfied. More

by CARLSHIB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Aug 31, 2021 -

Lexus of Arlington responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lexus of Arlington. Please don't hesitate to reach out if you need anything else.

August 29, 2021

Very easy to schedule an appointment Service advisor was Very easy to schedule an appointment Service advisor was very knowledgeable Facility is very nice and waiting room is very comfortable My car wa More

by yury
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Kennedy, Thomas Prondzinski, Haresh Trivedi, Tim Webb
Aug 30, 2021 -

Lexus of Arlington responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 29, 2021

It was smooth from start to finish. I was treated with kindness, & respect. Lori was very pleasant , she is the right person for the job. More

by MSBACOLOD
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lori devega
Aug 30, 2021 -

Lexus of Arlington responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Aug 30, 2021 -

MSBACOLOD responded

With the amount of money I spent on my car, I will always expect nothing but the best from you. Keep it up. Please continue to employ the cream if the cream among your staff. It’s all worth it for your dealership.

August 28, 2021

I can’t even begin to express how thankful I am to Tom in service for how he dealt with my husband, a man who besides having the oil changed hasn’t had his car in for service for years. Al was so impressed w More

by ktdorn
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski
Aug 28, 2021 -

Lexus of Arlington responded

It's great to hear that Tom was able to help you and your husband Al out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lexus of Arlington!

August 28, 2021

Really nice very clean good atmosphere state of the art facility. Very good people to work with and helpful Very comfortable to relax and wait for the car. More

by JDHEEN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lori Devega. Service consultant
Aug 28, 2021 -

Lexus of Arlington responded

Thank you for taking the time to share your thoughts on working with Lori and our team. We're glad to hear we delivered such a great experience!

August 28, 2021

Nice dealership- no funny games, no forced upgrades. Will come back for service. The salesman - technician and finance guy were very helpful- very nice experience. More

by Laurynas.paulauskas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Demos, Adriana Cerlat
Aug 28, 2021 -

Lexus of Arlington responded

Thank you so much for choosing Lexus of Arlington! Congrats on your new purchase, and let Adriana and Peter know if we can be of any more assistance!

August 28, 2021

The dealership was great! Very clean and well organized. Everyone was very friendly and willing to help out in any way possible. Adriana was the best! I would definitely come back to buy another Lexus from More

by Ashleyseaver47
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Demos, Adriana Cerlat
Aug 30, 2021 -

Lexus of Arlington responded

Thank you so much for your kind words, Ashley, and for taking the time to leave us this wonderful feedback!

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