Lexus of Arlington

I can’t even begin to express how thankful I am to Tom in service for how he dealt with my husband, a man who besides having the oil changed hasn’t had his car in for service for years. Al was so impressed w service for how he dealt with my husband, a man who besides having the oil changed hasn’t had his car in for service for years. Al was so impressed with how easy it was to get service, the price was fair and how wonderful Tom was. Al’s distrust of being serviced by a dealer has evaporated. Thank you Tom! More

Really nice very clean good atmosphere state of the art facility. Very good people to work with and helpful Very comfortable to relax and wait for the car. facility. Very good people to work with and helpful Very comfortable to relax and wait for the car. More

Nice dealership- no funny games, no forced upgrades. Will come back for service. The salesman - technician and finance guy were very helpful- very nice experience. come back for service. The salesman - technician and finance guy were very helpful- very nice experience. More

The dealership was great! Very clean and well organized. Everyone was very friendly and willing to help out in any way possible. Adriana was the best! I would definitely come back to buy another Lexus from Everyone was very friendly and willing to help out in any way possible. Adriana was the best! I would definitely come back to buy another Lexus from her! More

Great job! TOM made it so, from start to finish. You should have more like HIM. I'm actually looking forward to my next service appointment! should have more like HIM. I'm actually looking forward to my next service appointment! More

I loved Edgar He made sure he communicated everything with us , he also made us extremely comfortable with us , he also made us extremely comfortable More

The assistant service manager Jose Garcia is in believably attentive to the customers needs. In fact he just called because his driver has been out all day and he offered to personally Deliver o believably attentive to the customers needs. In fact he just called because his driver has been out all day and he offered to personally Deliver our car after service late on a Friday night to our house. More

Great job by Haresh! He was very professional and thorough explaining the needed service. Overall, it was a very pleasant experience! I would certainly recommend Lexus of Arlington to others. thorough explaining the needed service. Overall, it was a very pleasant experience! I would certainly recommend Lexus of Arlington to others. More

I am presently unhappy with your dealership.I have put I am presently unhappy with your dealership. I have put in several calls to Marcin A and he has not return my messages. I have been lied to in reg I am presently unhappy with your dealership. I have put in several calls to Marcin A and he has not return my messages. I have been lied to in regards to the extra insurance that my wife paid for at the time that we purchased the vehicle. Insurance means nothing until you need it . Under these circumstances, how can you expect me to pay you a good report, and I can’t call Bob ! More

I didn’t have the experience buying a car here, only dealing with the service manager Lori with an insurance claim and she really handled it so well. Being on my side the whole time and advocating for m dealing with the service manager Lori with an insurance claim and she really handled it so well. Being on my side the whole time and advocating for me to my insurance for 6 weeks. More