Lexus of Arlington

Great job! TOM made it so, from start to finish. You should have more like HIM. I'm actually looking forward to my next service appointment! should have more like HIM. I'm actually looking forward to my next service appointment! More

I loved Edgar He made sure he communicated everything with us , he also made us extremely comfortable with us , he also made us extremely comfortable More

The assistant service manager Jose Garcia is in believably attentive to the customers needs. In fact he just called because his driver has been out all day and he offered to personally Deliver o believably attentive to the customers needs. In fact he just called because his driver has been out all day and he offered to personally Deliver our car after service late on a Friday night to our house. More

Great job by Haresh! He was very professional and thorough explaining the needed service. Overall, it was a very pleasant experience! I would certainly recommend Lexus of Arlington to others. thorough explaining the needed service. Overall, it was a very pleasant experience! I would certainly recommend Lexus of Arlington to others. More

I am presently unhappy with your dealership.I have put I am presently unhappy with your dealership. I have put in several calls to Marcin A and he has not return my messages. I have been lied to in reg I am presently unhappy with your dealership. I have put in several calls to Marcin A and he has not return my messages. I have been lied to in regards to the extra insurance that my wife paid for at the time that we purchased the vehicle. Insurance means nothing until you need it . Under these circumstances, how can you expect me to pay you a good report, and I can’t call Bob ! More

I didn’t have the experience buying a car here, only dealing with the service manager Lori with an insurance claim and she really handled it so well. Being on my side the whole time and advocating for m dealing with the service manager Lori with an insurance claim and she really handled it so well. Being on my side the whole time and advocating for me to my insurance for 6 weeks. More

Lexus dealership has very good service people. They are friendly great knowledge which makes repairs and cost easier to handle. I recommend Lexus dealership to all my friends friendly great knowledge which makes repairs and cost easier to handle. I recommend Lexus dealership to all my friends More

Lori explained all and provided a great customer service during my service appointment she explained what needs to be done as well what needs to be done the next time during my service appointment she explained what needs to be done as well what needs to be done the next time More

Perfect service , fast and on point . Very professional at every aspect . It’s not the first and not the last purchase from this Lexus store at every aspect . It’s not the first and not the last purchase from this Lexus store More

Overall service went well, BUT unfortunately someone from workers dropped my vehicle key and plastic part got chipped and the dealership did attempt to communicate and resolve the issue. workers dropped my vehicle key and plastic part got chipped and the dealership did attempt to communicate and resolve the issue. More