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Lexus of Arlington

Arlington Heights, IL

4.8
3,622 Reviews

1510 W Dundee Rd

Arlington Heights, IL

60004

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3,622 Reviews of Lexus of Arlington

August 13, 2021

They delivered on time and within the time promised as well as the cost ai was expecting. Tony was great and a pleasure to work with. More

by sdadaynd77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony, Haresh Trivedi
Aug 15, 2021 -

Lexus of Arlington responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 13, 2021

Dealership personnel are always courteous and helpful. Never a wait for service and they respond to special requests. I came back to Lexus due to this dealership. More

by DWalker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Webb
Aug 15, 2021 -

Lexus of Arlington responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. Welcome back to Lexus! If there is anything we can assist you with in the future, please let us know.

August 13, 2021

Jose has been the most helpful person at Lexus in the past few years. Only person to let us know we have synthetic oil and don’t need to get it changed so frequently. While Sally at the Glenview location More

by ARUMLILY90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Aug 15, 2021 -

Lexus of Arlington responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Jose here at Lexus of Arlington.

August 12, 2021

Jose was so amazing! Took his time explaining work that needed to be done. He understood my busy schedule and offers me a loaner. I would hire him if I owned a business More

by VHARPELUND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Aug 12, 2021 -

Lexus of Arlington responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 12, 2021

We had a great experience with our car service performed by Lexus of Arlington under a highly qualified supervision of Service Consultant Haresh Trivedi. Great job, great service! Thanks to all at Lexus o More

by ASHURYGIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Aug 12, 2021 -

Lexus of Arlington responded

We are very happy to hear that Haresh and the team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 12, 2021

I went in n for service to replace my air filter and there was a noise when I was driving due to a tree branch stuck under by car. They replaced my air filter and removed the three branch from the und More

by Jeff459
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony in service
Aug 12, 2021 -

Lexus of Arlington responded

Thank you, Jeff, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lexus of Arlington, we look forward to having you as one of our valued customers for many more years to come!

August 12, 2021

Haresh took care of our car’s PM service and warranty repair like a real professional. Always had great experience with Arlington Lexus from sales and financing to service and maintenance. More

by ED.GEORGIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi, Kamil Wojcik
Aug 12, 2021 -

Lexus of Arlington responded

Ed, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lexus of Arlington. Please don't hesitate to reach out if you need anything else.

August 11, 2021

My wife and I came to look at the NX300. We were unimpressed with the Rav 4 so we came to Lexus. We also previously test drove 4 Subarus which I preferred but my wife liked the Lexus better. I als More

by rjbaren
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Demos, Adriana Cerlat, Yegor Azarov
Aug 11, 2021 -

Lexus of Arlington responded

Thank you so much for your wonderful review! We are thrilled that Adriana had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new Lexus, and we thank you for choosing Lexus of Arlington!

August 11, 2021

Very pleased with entire visit to dealer. Edwin was helpful in determining what we needed now and in the future to maintain our vehicle. I will schedule my next service in Aug-September time frame to More

by ANTHONYTROZZO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Thalhammer
Aug 11, 2021 -

Lexus of Arlington responded

Anthony, We appreciate your business, Edwin and our service team looks forward to serving you again soon!

August 11, 2021

Lexus of Arlington has attentive service, helpful staff, and great vehicles! The Dealership look and design are fantastic. And their help in finding the perfect vehicle for our family was excellent. More

by Todd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed from Service - excellent , Marcin Ajdukiewicz, Dan Khoshaba, Igor Zigic, Mitch Horwitz
Aug 12, 2021 -

Lexus of Arlington responded

Thank you for choosing Lexus of Arlington, your feedback and rating mean a lot to us. Congratulations on your new vehicle! We're glad we were able to help, and we hope to see you again!

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