Lexus of Arlington

Excellent service! Tom Prondzinski really takes care of you. Explains everything that needs to be done and is very efficient! Super nice guy and works with you. you. Explains everything that needs to be done and is very efficient! Super nice guy and works with you. More

Service rep is very good. They provide good quality service but sometimes it’s very expensive, especially the labor cost. Needed part replacement on car long out of warranty and am going elsewhere wher service but sometimes it’s very expensive, especially the labor cost. Needed part replacement on car long out of warranty and am going elsewhere where price is about half. More

This service dept. is the best! And the service advisors are great! A winning combination for sure. I won’t bring my car any where else. are great! A winning combination for sure. I won’t bring my car any where else. More

Friendly people, always clean and nice to hang out there. Staff is knowledgeable and takes care of our needs. Would recommend Lexus of Arlington to anyone! Staff is knowledgeable and takes care of our needs. Would recommend Lexus of Arlington to anyone! More

The work was good. Had an appointment but car not diagnosed till following day. Loaner compensated for delay. Why have appointment if not going to be honored diagnosed till following day. Loaner compensated for delay. Why have appointment if not going to be honored More

Lexis is Arlington Always has a clean safe waiting area. I was told it would be 1 & 1/2 hour service and it was on time . Car was clean and serviced as promised. I was told it would be 1 & 1/2 hour service and it was on time . Car was clean and serviced as promised. More

Always excellent service. I drive in from Iowa to service my car because of the service I receive at Arlington Lexus of Palatine. All service people are great. my car because of the service I receive at Arlington Lexus of Palatine. All service people are great. More

I've been at this dealership for years and find the whole experience to be very good and professional. From the sales team to the service department. And of course love the vehicles! experience to be very good and professional. From the sales team to the service department. And of course love the vehicles! More

Nice and friendly service. I am going to bring my vehicle there , I use to go to Woodfield Lexus but no anymore. Service is excellent there , I use to go to Woodfield Lexus but no anymore. Service is excellent More

Amazing service, great people!! Best car buying experience hands down!! Mitch and Marcin were very helpful. They will go above and beyond to make sure you leave happy. experience hands down!! Mitch and Marcin were very helpful. They will go above and beyond to make sure you leave happy. More