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Lexus of Arlington

Arlington Heights, IL

4.8
3,622 Reviews

1510 W Dundee Rd

Arlington Heights, IL

60004

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3,622 Reviews of Lexus of Arlington

July 22, 2021

Haresh knows what service my car needs to keep it running at 315k! In and out in minimal time. Loaner provided if needed. Have had my car serviced at Arlington Lexus for over 10 years. More

by jlewis57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Jul 23, 2021 -

Lexus of Arlington responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Arlington.

July 21, 2021

Great service department! Efficient service - car maintenance finished in less time than expected. I live in South Barrington but I continue to visit Arlington Lexus for both Sales and Service. More

by idonahue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Jul 22, 2021 -

Lexus of Arlington responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again!

July 21, 2021

Ed is the absolute best.. I try to always get an appt with him. His honesty is greatly appreciated and unlike other dealership service centers More

by Chase
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Tallhammer
Jul 22, 2021 -

Lexus of Arlington responded

Thank you for your review and kind words for Ed! Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lexus of Arlington!

July 20, 2021

Important thing is to fix the problem, which they did. It was a bit of trial and error. When told them I couldn’t spend any more, they did more work with more parts and labor but held the charges at the More

by robert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Receptionists helpful and attractive. , Haresh Trivedi, Dennis Schorle
Jul 20, 2021 -

Lexus of Arlington responded

Thank you for your business and this review, Robert. We're happy to hear our team was able to help and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

July 20, 2021

I live in Schaumburg but the trip up to Arlington heights is well worth it for me. Best in friendliness, care and service in the area. More

by Ceejay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Thalhammer
Jul 20, 2021 -

Lexus of Arlington responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus of Arlington.

July 20, 2021

Service is very open and helpful. The employees are very helpful. I love the ambience they make you feel comfortable with the whole experience. 10/10 More

by IUBRI7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Bijou
Jul 20, 2021 -

Lexus of Arlington responded

Thank you for sharing your thoughts about your experience with Lexus of Arlington. We appreciate your business and hope to see you again soon!

July 20, 2021

Excellent service. My car was serviced fast. Loaner car was offered. Was notified once car was ready. Was very happy. Will come for service again More

by EYELENA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Castro
Jul 22, 2021 -

Lexus of Arlington responded

Thank you for choosing Lexus of Arlington, your feedback and rating mean a lot to us. We're glad to hear that our team delivered such a great experience, and we hope to see you again!

July 20, 2021

The service department is very good. Everyone is friendly and service advisors “know their stuff”. It’s a pleasure going there for service, and they wash the car. More

by Greg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
Jul 22, 2021 -

Lexus of Arlington responded

Thank you, Greg, we appreciate your business and our team looks forward to serving you again soon!

Jul 22, 2021 -

Greg responded

You are very welcome!

July 19, 2021

two weeks ago I bought a lexus px 350 f sport with the help of Adriana Cerlat. it was very nice and cool. Adriana is very professional and clearly explained and showed me everything. Adriana is a very n More

by Solikbummer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adriana Cerlat, Igor Zigic
Jul 19, 2021 -

Lexus of Arlington responded

Thank you so much for taking the time to share your feedback with us. Adriana and our team are delighted to learn about your positive experience and congratulations on your new 350 f Sport ! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

July 19, 2021

I had received an alert prior to the appointment which was very useful. On the day of the appointment Lori took care of finding me a loaner and expediting the process. I got a call to pickup the car at th More

by DPETRISOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori
Jul 20, 2021 -

Lexus of Arlington responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Lori met your expectations. Thank you again for choosing Lexus of Arlington, we look forward to having you as one of our valued customers for many more years to come!

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