
Lexus of Arlington
Arlington Heights, IL
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3,627 Reviews of Lexus of Arlington
Great service! My service advisor, Jose, was very knowledgeable and went the extra mile to help me. The car was super clean when it was returned. knowledgeable and went the extra mile to help me. The car was super clean when it was returned. More
Excellent Customer Service! Haresh and all the employees welcomed me as I entered. I appreciate how kind everyone was and how comfortable I was bringing my car in for service. welcomed me as I entered. I appreciate how kind everyone was and how comfortable I was bringing my car in for service. More
We had a good experience. We love the car, we liked that we could take the test drive without a sales person - good Covid precaution. we could take the test drive without a sales person - good Covid precaution. More
Nathan was a great sales wrap help us all the way through from buying to closing the deal and getting the vehicle ready and all pretty up for my son. Thank you Nathan from buying to closing the deal and getting the vehicle ready and all pretty up for my son. Thank you Nathan More
It was great! What a nice surprise to get my tire replaced so quickly. Thank you for that!!!! Everyone at the dealership is always friendly and helpful. replaced so quickly. Thank you for that!!!! Everyone at the dealership is always friendly and helpful. More
The facility is impressive andWell well stocked with The facility is impressive and Well well stocked with refreshments. Nice showroom and ready staff to answer questions. Biggest fault is communicati The facility is impressive and Well well stocked with refreshments. Nice showroom and ready staff to answer questions. Biggest fault is communications with The maintence facility. I was told that to update my GPS would take maybe one hour with a CD, however the elapsed time was in excess of two hours. After one hour I checked with the desk and was told it would be at least another houe because the update was still downloading to my vehicle. Suprize to me! I was late to an important meeting therefor. Not happy customer. Will take next maintence need to Toyota dealer who I have had perfect exprience with over many years. More
All personnel are courteous. Scheduled appointment was started immediately. Lori, the service rep was very efficient and had excellent customer service. Cleanliness of the dealership was wonderful! started immediately. Lori, the service rep was very efficient and had excellent customer service. Cleanliness of the dealership was wonderful! More
same day pickup, free car wash. Offered 40K miles service package, including spark plug replacement. Provided price breakdown. Chose oil change and anti-freeze/ coolant change. package, including spark plug replacement. Provided price breakdown. Chose oil change and anti-freeze/ coolant change. More
the service made me feel like home. Everyone was so nice and super helpful. Would definitely recommend. Great service man to deal with . Loved it and super helpful. Would definitely recommend. Great service man to deal with . Loved it More