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Lexus of Arlington

Arlington Heights, IL

4.7
3,627 Reviews

1510 W Dundee Rd

Arlington Heights, IL

60004

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3,627 Reviews of Lexus of Arlington

April 18, 2021

Jose is great! He is very respectful and knows his job very well, I trust him and always request him! I Give him 5 Stars More

by CAROLINETOHME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Apr 19, 2021 -

Lexus of Arlington responded

Caroline, Thank you for your business and this review. We're happy to hear Jose and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 17, 2021

Words are not enough to say about the care given to the tiniest request and in detail very Happy and Pleased with the amount ofcare More

by Pujastudio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Apr 18, 2021 -

Lexus of Arlington responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lexus of Arlington, we look forward to having you as one of our valued customers for many more years to come!

April 16, 2021

Lori was very helpful and knowledgeable.she was always there to answer my questions and could not have been friendlier. Thank you for the great service More

by PS32352
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori
Apr 18, 2021 -

Lexus of Arlington responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Lori and the rest of our team, and we look forward to working with you again.

April 16, 2021

As a returning client, one thing that I can always count on is consistency. Arlington Lexus consistently delivers on service and create an experience that gives the feeling of being part of a family rather More

by Boconnell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose in Service
Apr 18, 2021 -

Lexus of Arlington responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lexus of Arlington!

April 16, 2021

Excellent and very courteous and knowledgeable service manager and goes to the all persons worked on the car during the maintenance of my auto RX350 More

by GREENLAKES14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Apr 18, 2021 -

Lexus of Arlington responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 16, 2021

Lexus of Arlington is an outstanding Lexus Dealership. Their service is outstanding. Tom Prondzinski, service manager, is excellent. He is very professional, knowledgeable, and has a customer first attitu More

by jerryide
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski
Apr 18, 2021 -

Lexus of Arlington responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Apr 18, 2021 -

jerryide responded

Thank you

April 16, 2021

This dealership has always given me exceptional service. The staff is very helpful and most friendly. I would not hesitate to recommend this dealership to friends and family. They stand behind their word More

by maryannbetti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski, Haresh Trivedi
Apr 18, 2021 -

Lexus of Arlington responded

We are very happy, Maryann, to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 15, 2021

Beautiful building and showroom. It is a pleasure to visit the waiting room Service is usually good. But I feel like I’m dealing with sales people when I come in for service More

by Rfjf4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose garcia
Apr 18, 2021 -

Lexus of Arlington responded

We appreciate your business and our team looks forward to serving you again soon!

April 14, 2021

I have been using this service department for over 20 years and Harish has always been attentive to all my three different vehicle needs. the service department is great. More

by SARENTEPPER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Burdeen, Haresh Trivedi
Apr 14, 2021 -

Lexus of Arlington responded

Thank you for leaving us review! We're so pleased to hear that Haresh consistently meets your vehicle needs (times three)! All of us at Lexus of Arlington truly appreciate your loyal business and look forward to continuing our relationship for at least a couple more decades!

April 14, 2021

Great atmosphere, friendly and helpful staff. It was my first time buying a luxury car and they made the process Easy. Definitely recommend them to a friend or family More

by MCM99
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Peter Demos
Apr 14, 2021 -

Lexus of Arlington responded

Thank you for taking the time to share your feedback with us! We're so happy you found our buying process easy & helpful. All of us at Lexus of Arlington appreciate your recommendation!

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