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Lexus of Arlington

Arlington Heights, IL

4.7
3,625 Reviews

1510 W Dundee Rd

Arlington Heights, IL

60004

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3,625 Reviews of Lexus of Arlington

April 09, 2021

Jose G is the best! He knows how to take care of his customers . Know how to explain about the car issues and make the best recommendation More

by KINGA.WARDZALA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
Apr 11, 2021 -

Lexus of Arlington responded

We appreciate your business and our team looks forward to serving you again soon!

April 08, 2021

Arlington Lexus provides good reliable service. I have serviced my car there for years since purchasing it there. Staff is friendly and they provide me with a loaner which I really appreciate. More

by tikriss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Kennedy, Thomas Prondzinski
Apr 08, 2021 -

Lexus of Arlington responded

Thank you! Rob, Tom and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Arlington.

April 08, 2021

Lori is really a wonderful person to work with. She is really helpful, patient, and striving to get our car issues resolved. Great to work with her. More

by LeeGuo81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Devega
Apr 08, 2021 -

Lexus of Arlington responded

Thank you so much for your excellent review, Lee! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Lori to be a positive one at Lexus of Arlington. Please don't hesitate to reach out if you need anything else.

April 08, 2021

Always on top of everything. Love the dealership Always on top of everything. Love the dealership General Manger the best Everyone always so helpful and friendly. Best dealership ever. On More

by Ellen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich McLain, Jesse Moreno, Rob Kennedy, Thomas Prondzinski, Haresh Trivedi, Tim Webb, Dennis Schorle, Marcin Ajdukiewicz
Apr 08, 2021 -

Lexus of Arlington responded

Ellen, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lexus of Arlington, we look forward to having you as one of our valued customers for many more years to come!

April 07, 2021

Pleasant experience with our salesperson Adriana. Everyone we encountered at Arlington Lexus was very professional and just nice people. Everything is just fine so far, we really like the car. More

by DEL1MORE
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adriana - 5 stars, Marcin Ajdukiewicz
Apr 07, 2021 -

Lexus of Arlington responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Arlington.

April 07, 2021

Excellent service. Very knowledgeable service advisor always courteous and ensures that all service items are updated. Keep me informed at all times of status of the service. More

by Army1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Kennedy, Haresh Trivedi
Apr 08, 2021 -

Lexus of Arlington responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 06, 2021

Got right in at my scheduled time. Only took an hour to get an oil change and was super easy to get checked out and leave More

by Nlip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Apr 07, 2021 -

Lexus of Arlington responded

Thank you for sharing your thoughts about your experience with Lexus of Arlington. We appreciate your business and hope to see you again soon!

April 06, 2021

Great service, friendly service. I would highly recommend Arlington Lexus . Very knowledgeable and explains everything in a easy to understand manner. I always am treated with courtesy and respect. More

by GENE70
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Apr 07, 2021 -

Lexus of Arlington responded

Thank you for choosing Lexus of Arlington. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 06, 2021

Great people and love the waiting area. Was able to get work done, safely and quietly while my car was getting fixed. Great wifi, coffee and tea... true service! More

by RootP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The friendly friends at the cash register , Haresh Trivedi
Apr 07, 2021 -

Lexus of Arlington responded

Thank you! We appreciate your business and our team looks forward to serving you again soon!

April 04, 2021

Very professional and kind staff. Everyone seemed very eager to help and made me feel comfortable as if i were in my own home. Would highly recommend. More

by NANA0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski, Marcin Wierzba
Apr 05, 2021 -

Lexus of Arlington responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Marcin and Tom here at Lexus of Arlington.

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