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Lexus of Arlington

Arlington Heights, IL

4.7
3,627 Reviews

1510 W Dundee Rd

Arlington Heights, IL

60004

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3,627 Reviews of Lexus of Arlington

April 06, 2021

Great people and love the waiting area. Was able to get work done, safely and quietly while my car was getting fixed. Great wifi, coffee and tea... true service! More

by RootP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The friendly friends at the cash register , Haresh Trivedi
Apr 07, 2021 -

Lexus of Arlington responded

Thank you! We appreciate your business and our team looks forward to serving you again soon!

April 04, 2021

Very professional and kind staff. Everyone seemed very eager to help and made me feel comfortable as if i were in my own home. Would highly recommend. More

by NANA0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski, Marcin Wierzba
Apr 05, 2021 -

Lexus of Arlington responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Marcin and Tom here at Lexus of Arlington.

April 03, 2021

Maintenance service was fine. Car was clean when returned. Always polite and helpful employees. Haresh Trivedi was very helpful, spent extra time and was curteous. It's great to get a free loaner e More

by Bon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
April 02, 2021

Vlad made the buying experience very simple and enjoyable. No protracted haggling on purchase price. He even picked me up at my home and drove me to the dealership to complete the sale. More

by JACKLEIBY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vladamir Tanev
Apr 03, 2021 -

Lexus of Arlington responded

Thank you, Jack, we are very happy to hear that Vlad provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 02, 2021

The service was excellent. Haresh was very nice and a pleasure to deal with. I was very satisfied. I would highly recommend Lexus of Arlington for service. More

by ileneshapiro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Apr 03, 2021 -

Lexus of Arlington responded

We are very happy to hear that Haresh provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 02, 2021

The service and professionalism of all the personal at Arlington Lexus was great. Especially Haresh Trivedi, my service advisor.exceeded my expectations. I can honestly say the my expectations were exce More

by JCVOLGEL1174
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Apr 03, 2021 -

Lexus of Arlington responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Haresh and the team met and even exceeded your expectations. Thank you again for choosing Lexus of Arlington, we look forward to having you as one of our valued customers for many more years to come!

April 02, 2021

Mr Jose Garcia accepted me very friendly and reviewed with me my requested services. he also recommended some other services that needs to be performed based on vehicles mileage. More

by NOREPLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
Apr 03, 2021 -

Lexus of Arlington responded

Thank you for your review and kind words for Jose! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Arlington.

April 02, 2021

Lexus dealer is an excelente dealer people that work there are very professional and they do the best to help you. And is very clean More

by JUNKGARBAGE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Kennedy
Apr 03, 2021 -

Lexus of Arlington responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lexus of Arlington. Please don't hesitate to reach out if you need anything else.

April 02, 2021

The service writer was excellent. He explained repairs necessary and the cost. He also made sure the car was ready on the agreed time. Jose did a great job. More

by Nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
Apr 03, 2021 -

Lexus of Arlington responded

Thank you for the kind words for our service department, Nancy! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

April 01, 2021

The total experience was amazing! Dan Khoshaba was great to deal with and Pete in technology did a great job explaining and going through all of the features. More

by CLIALIOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Demos, Dan Khoshaba
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