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Lexus of Arlington

Arlington Heights, IL

4.7
3,629 Reviews

1510 W Dundee Rd

Arlington Heights, IL

60004

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3,629 Reviews of Lexus of Arlington

March 23, 2021

Very Professional and Caring Support. Service is always Excellent. Sales, Service, and Management with a Customer First attitude. Mike Librizzi, service manager, is very helpful, responsive, and profession More

by jerryide
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Librizzi, Mark Burdeen, Rob Kennedy, Thomas Prondzinski
March 23, 2021

Oksana very professional and knowledgeable about the vehicles help us out without any sales pressure that is very common at the other dealerships. They came through with all the promises they made befor More

by Gil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oksana Sahan
March 22, 2021

The dealership is very safe covet free all kinds of restrictions are acceptable to people that come in and go refreshments always there good job More

by W0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
March 22, 2021

Unpleasant. Poor communication. Pressured to get services that it turned out I didn't need. When I asked questions, service representative became condescending and just kept repeating the same thing over and More

by Ella Renee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Haresh Trivedi
March 22, 2021

As always Harresh gave me excellent service. He is knowledgeable, personable and listens to what I say. Service was very quick and did a great job. More

by Gary
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
March 22, 2021

Jose is an asset to the company. Very easy to work with. The cashiers were very pleasant and accommodating. Overall, it was a great experience. More

by JLASKOWSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Kennedy, Thomas Prondzinski, Haresh Trivedi, Tim Webb
March 19, 2021

Great job, took just a few minutes. word word word word word word word word word word word word word. Thanks Mike was very helpful. Word. More

by KENNETH-NOVAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Librizzi
March 19, 2021

Lexus of Arlington is the best dealership I’ve ever been to. The service has been excellent! Everything from buying the vehicle to getting it serviced. Great service has been consistent, the staff very prof More

by uli22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi, Nusrath Khan
May 09, 2022 -

uli22 responded

Great dealership! Service Dept is fantastic. Hareesh Trevedi is excellent at what he does.

March 18, 2021

Ed took care of the issues I was having immediately. it turned out to be something very minor and I was on my in less than 30 min. No charge for the service. thank you for the HONEST service. More

by rjkern1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed in Service
March 17, 2021

Very pleased with service (Rob and Haresh)as well as with suggestions on what was absolutely necessary vs what was optional. Smooth checking in and out. very happy. More

by rstephan12
Recommend Dealer
Yes
Employees Worked With
Rob Kennedy, Haresh Trivedi
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