
Lexus of Arlington
Arlington Heights, IL
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3,627 Reviews of Lexus of Arlington
The dealership is very safe covet free all kinds of restrictions are acceptable to people that come in and go refreshments always there good job restrictions are acceptable to people that come in and go refreshments always there good job More
Unpleasant. Poor communication. Pressured to get services that it turned out I didn't need. When I asked questions, service representative became condescending and just kept repeating the same thing over and that it turned out I didn't need. When I asked questions, service representative became condescending and just kept repeating the same thing over and over. I've been unhappy with this dealer from the very start. The sales experience was super high pressure, basically left us to sweat it out for hours. I sincerely believe they hate their customers... I don't trust them to take care of my car so won't be back. More
As always Harresh gave me excellent service. He is knowledgeable, personable and listens to what I say. Service was very quick and did a great job. knowledgeable, personable and listens to what I say. Service was very quick and did a great job. More
Jose is an asset to the company. Very easy to work with. The cashiers were very pleasant and accommodating. Overall, it was a great experience. The cashiers were very pleasant and accommodating. Overall, it was a great experience. More
Lexus of Arlington is the best dealership I’ve ever been to. The service has been excellent! Everything from buying the vehicle to getting it serviced. Great service has been consistent, the staff very prof to. The service has been excellent! Everything from buying the vehicle to getting it serviced. Great service has been consistent, the staff very professional. More
Ed took care of the issues I was having immediately. it turned out to be something very minor and I was on my in less than 30 min. No charge for the service. thank you for the HONEST service. turned out to be something very minor and I was on my in less than 30 min. No charge for the service. thank you for the HONEST service. More
Very pleased with service (Rob and Haresh)as well as with suggestions on what was absolutely necessary vs what was optional. Smooth checking in and out. very happy. suggestions on what was absolutely necessary vs what was optional. Smooth checking in and out. very happy. More
It was actually a pleasure working with Adriana and the rest of the staff at Arlington Lexus vs the typical dealer experience that everyone fears. Highly Recommended! You wanna new Lexus, used car, a grea rest of the staff at Arlington Lexus vs the typical dealer experience that everyone fears. Highly Recommended! You wanna new Lexus, used car, a great experience call and ask for Adriana. More
Outstanding service and staff during my service visit Clean and customer focus Haresh Trivedi provided all information during check in and service needed ~kept me informed ~ he is a role model fo visit Clean and customer focus Haresh Trivedi provided all information during check in and service needed ~kept me informed ~ he is a role model for service staff Definitely recommend dealership Car was washed and very clean More