Lexus of Arlington

I had a very good experience with my service appointment yesterday. It went exactly like I was told it would. Lori my representative was very nice and helpful. yesterday. It went exactly like I was told it would. Lori my representative was very nice and helpful. More

Excellent service all around.Quick Excellent service all around. Quick turnaround. Reasonable pricing for parts and service. Accommodating for me to get a loaner. Easy to apply for Excellent service all around. Quick turnaround. Reasonable pricing for parts and service. Accommodating for me to get a loaner. Easy to apply for a service slot. More

Service advisor Michael Librizzi is great to work with. Great communication and follows up with you if you leave him a message.Mike is great guy, so helpful and professional.Excellent done job!!! Great communication and follows up with you if you leave him a message.Mike is great guy, so helpful and professional.Excellent done job!!! More

Well done job, quick and reasonable prices for the service. I also took a test ride with the newest NX and RX. I love Lexus. Thank you and I’d recommend your service. service. I also took a test ride with the newest NX and RX. I love Lexus. Thank you and I’d recommend your service. More

Service was great and timely. Was given a ride back while car was being serviced. Nice facility and amenities for refresh. Nice experience on the whole. car was being serviced. Nice facility and amenities for refresh. Nice experience on the whole. More

The service was great. They know what they doing. Mike is great guy, so helpful and professional. He even helped my insurance claim. Without him it will take me much longer time. Thank you great guy, so helpful and professional. He even helped my insurance claim. Without him it will take me much longer time. Thank you More

Service was great and timely. Never been disappointed. Staff is friendly and efficient every time I've been there. Facilities and amenities, like refreshments, is well received. Staff is friendly and efficient every time I've been there. Facilities and amenities, like refreshments, is well received. More

Service advisor Michael Librizzi is great to work with. Great communication and follows up with you if you leave him a message. Mike will follow up and keep you updated on your car while it's getting servi Great communication and follows up with you if you leave him a message. Mike will follow up and keep you updated on your car while it's getting serviced. Setting up an appointment with Mike was not an issue. I decided to wait for my car at the dealership while it got serviced and had a great experience. More

Service department was terrific. Not so much for Lexus. My vehicle was recalled and parts were not available for three months! Dealer handled this beautifully, giving me a loaner without any hassle. Would My vehicle was recalled and parts were not available for three months! Dealer handled this beautifully, giving me a loaner without any hassle. Would expect better from Lexus however. More

Tom Prondzinski is always great to work with in the service department. He always gives me exceptional customer service. He is extremely knowledgeable, polite, professional and I trust him completely. service department. He always gives me exceptional customer service. He is extremely knowledgeable, polite, professional and I trust him completely. He is always honest and sincere with what needs to be done now, and what can wait. I have worked with Tom for many years and he is more of a friend now, than a service manager. More