
Lexus of Arlington
Arlington Heights, IL
Filter Reviews by Keyword
By Type
3,623 Reviews of Lexus of Arlington
Nice environment to buy a new car. Low pressure sales. Finance department was really quick with little pressure to buy extras. I have been coming in for service on my older RXs and Haresh has been taking Finance department was really quick with little pressure to buy extras. I have been coming in for service on my older RXs and Haresh has been taking care of me well. He connected me with a good sales person, Dan K, when the time came to retire one of the RXs. It's still a dealership experience with all the nuances. I just appreciate how low-key the experience was which reduces the stress of buying new. If you are buying a new Lexus, go to Arlington. Selection is better than many of the surrounding Lexus dealers and there is plenty of room to park, sit, roam around on the property. More
I had a very good experience with my service appointment yesterday. It went exactly like I was told it would. Lori my representative was very nice and helpful. yesterday. It went exactly like I was told it would. Lori my representative was very nice and helpful. More
Excellent service all around.Quick Excellent service all around. Quick turnaround. Reasonable pricing for parts and service. Accommodating for me to get a loaner. Easy to apply for Excellent service all around. Quick turnaround. Reasonable pricing for parts and service. Accommodating for me to get a loaner. Easy to apply for a service slot. More
Service advisor Michael Librizzi is great to work with. Great communication and follows up with you if you leave him a message.Mike is great guy, so helpful and professional.Excellent done job!!! Great communication and follows up with you if you leave him a message.Mike is great guy, so helpful and professional.Excellent done job!!! More
Well done job, quick and reasonable prices for the service. I also took a test ride with the newest NX and RX. I love Lexus. Thank you and I’d recommend your service. service. I also took a test ride with the newest NX and RX. I love Lexus. Thank you and I’d recommend your service. More
Service was great and timely. Was given a ride back while car was being serviced. Nice facility and amenities for refresh. Nice experience on the whole. car was being serviced. Nice facility and amenities for refresh. Nice experience on the whole. More
The service was great. They know what they doing. Mike is great guy, so helpful and professional. He even helped my insurance claim. Without him it will take me much longer time. Thank you great guy, so helpful and professional. He even helped my insurance claim. Without him it will take me much longer time. Thank you More
Service was great and timely. Never been disappointed. Staff is friendly and efficient every time I've been there. Facilities and amenities, like refreshments, is well received. Staff is friendly and efficient every time I've been there. Facilities and amenities, like refreshments, is well received. More
Service advisor Michael Librizzi is great to work with. Great communication and follows up with you if you leave him a message. Mike will follow up and keep you updated on your car while it's getting servi Great communication and follows up with you if you leave him a message. Mike will follow up and keep you updated on your car while it's getting serviced. Setting up an appointment with Mike was not an issue. I decided to wait for my car at the dealership while it got serviced and had a great experience. More
Service department was terrific. Not so much for Lexus. My vehicle was recalled and parts were not available for three months! Dealer handled this beautifully, giving me a loaner without any hassle. Would My vehicle was recalled and parts were not available for three months! Dealer handled this beautifully, giving me a loaner without any hassle. Would expect better from Lexus however. More