
Lexus of Arlington
Arlington Heights, IL
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3,625 Reviews of Lexus of Arlington
Vehicle was returned in awesome condition, better than I could have expected. Thanks Lexus Service! could have expected. Thanks Lexus Service! More
I appreciated the excellent service on the pre-purchase inspection of my Lexus. Your evaluation enabled me to negotiate $1000 off the price of the vehicle. inspection of my Lexus. Your evaluation enabled me to negotiate $1000 off the price of the vehicle. More
Lori was very honest and helpful in helping someone who didn't know much about the Lexus - was a family members car that I took in for service. I trusted her with pricing and service recommendations. didn't know much about the Lexus - was a family members car that I took in for service. I trusted her with pricing and service recommendations. More
I gave it a four stars because the service technician appeared to rushed or showed little care when working on the vehicle. Finger prints and grease were visible and felt, which should not be the case appeared to rushed or showed little care when working on the vehicle. Finger prints and grease were visible and felt, which should not be the case for a luxury brand. The service advisor, Haresh Trivedi is awesome to work with. More
I was very happy with my experience at Lexus of Arlington. My NX350H was delivered in the time they said it would and I never felt any pressure. Mohammad Abdelrazeq was my salesperson and I could Arlington. My NX350H was delivered in the time they said it would and I never felt any pressure. Mohammad Abdelrazeq was my salesperson and I could honestly say I have never worked with a more pleasant person. He did a great job providing status updates and making sure my questions were answered. I will definitely go back to Lexus of Arlington and work with Mohammad. More
Asked to have GM financial for financing, was even given a rate that was said to be from them. Pulled my credit report and also talked to GM as they are still pending the payoff payment, financing was neve a rate that was said to be from them. Pulled my credit report and also talked to GM as they are still pending the payoff payment, financing was never sent to them. I was very clear that I wanted them and was clearly lied to. The car is nice, however when checking out the car after arriving home, there isn't any of the tire replacement/fix a flat system that is standard in these cars. Would have thought this would have been an automatic item a dealership would have been replaced. Additionally, only 1 key was given. Industry standard is 2. Athena was an absolute pleasure to work with. Victor received 1 star as I do not appreciate being lied to. Additionally, they would not tell.me the value I was getting for.my car until close to final negotiation. Found this to be odd as I asked before even wanting to talk finance. More