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Lexus of Arlington

Arlington Heights, IL

4.7
3,625 Reviews

1510 W Dundee Rd

Arlington Heights, IL

60004

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3,625 Reviews of Lexus of Arlington

February 26, 2023

Everything was fine, they were polite, especially I want to say thank you to Joanna, she is the best More

by Viktor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joanna ??????????, Yegor Azarov, Victor Aguilar
Feb 27, 2023 -

Lexus of Arlington responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Viktor, and look forward to your next visit.

February 24, 2023

Excellent customer service experience with both Carl Stremmel and Yegor Azarov. Carl was very pleasant to work with and spent a significant amount of effort making sure that I had the opportunity to lo More

by superraider
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Carl Stremmel, Yegor Azarov
Feb 27, 2023 -

Lexus of Arlington responded

It's great to hear that Carl and Yegor were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lexus of Arlington!

February 18, 2023

Service writer Lori Devega always provides exceptional communication and service. Lori knows the vehicles well and really tries to listen and understand the reasons and issues that have brought me to the More

by tom.nelsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Devega
Feb 19, 2023 -

Lexus of Arlington responded

Thank you for your business and this review. We're happy to hear Lori and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 16, 2023

They have always taken great care of me and my car. I feel like I’m in good hands with the service team. More

by PAMJMC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi, Josie Garcia
Feb 17, 2023 -

Lexus of Arlington responded

Thanks for sharing about your experience with Lexus of Arlington. We appreciate your business and hope to see you again soon!

February 16, 2023

Kind and knowledgeable sales and service stuff. All car problems solved quickly and professionally. Vehicle was always returned washed and vacuumed. Overall good service experience. More

by mkmotwicki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kamil Wojcik, Lori Devega, Beverly Luna, Eddie Garcia
Feb 17, 2023 -

Lexus of Arlington responded

Thank you for choosing Lexus of Arlington. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 14, 2023

Not very happy with service . Personel are not honest with customers. Selling trick to hid information. More

by MONIKAR25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
prefer not say
Feb 18, 2023 -

Lexus of Arlington responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We would appreciate the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

February 13, 2023

Work was done efficiently and the cost was in line with the estimate. I was kept informed of any issues. More

by L.SOPHIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Feb 13, 2023 -

Lexus of Arlington responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lexus of Arlington!

February 13, 2023

Best dealership in the Midwest and best sales group I love you guys thank you. More

by SAMIRMJARAD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohammad Abdelrazeq, Victor Aguilar
Feb 13, 2023 -

Lexus of Arlington responded

Here at Lexus of Arlington, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

February 13, 2023

Great customer focused service! Reasonable pricing. I feel they are honest. Comfortable facilities that make waiting an enjoyable experience! More

by 2Rushed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josie Garcia
Feb 13, 2023 -

Lexus of Arlington responded

Thanks for sharing about your experience with Lexus of Arlington. We appreciate your business and hope to see you again soon!

February 11, 2023

Very good facilities. Excellent services. Always expensive. Kind employers. Therefore, I like your services. Thanks! More

by DRJSPARK
Recommend Dealer
Yes
Employees Worked With
Edwin Thalhammer
Feb 13, 2023 -

Lexus of Arlington responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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