
Lexus of Arlington
Arlington Heights, IL
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3,627 Reviews of Lexus of Arlington
5 stars 30,000 mile serviceMy service consultant for my 5 stars 30,000 mile service My service consultant for my recent appointment was Haresh Trivedi. I always receive consistent high quality and thorough 5 stars 30,000 mile service My service consultant for my recent appointment was Haresh Trivedi. I always receive consistent high quality and thorough service with Haresh. He takes care of everything from the loaner to scheduling given your schedule changes with Covid. We make a point to schedule future appointments as well in order to get a good time and also facilitate ensuring that my Lexus vehicle is getting proper maintenance. In addition to the superb service, Haresh is definitely a people person with fabulous customer service skills and so it is a bonus to interact with such a positive person. More
5 stars 30,000 mile serviceMy service consultant for my 5 stars 30,000 mile service My service consultant for my recent appointment was Haresh Trivedi. I always receive consistent high quality and thorough 5 stars 30,000 mile service My service consultant for my recent appointment was Haresh Trivedi. I always receive consistent high quality and thorough service with Haresh. He takes care of everything from the loaner to scheduling given your schedule changes with Covid. We make a point to schedule future appointments as well in order to get a good time and also facilitate ensuring that my Lexus vehicle is getting proper maintenance. In addition to the superb service, Haresh is definitely a people person with fabulous customer service skills and so it is a bonus to interact with such a positive person. More
My Service Consultant was Haresh Trivedi.. Always provide cordial, friendly and professional service. Very knowledgeable and give good advice.. This service center is very clean and lot of things you ca cordial, friendly and professional service. Very knowledgeable and give good advice.. This service center is very clean and lot of things you can do during wait time.. More
Always a positive experience at Arlington Lexus and that is why I have been doing business there for the past 10 or so years now. is why I have been doing business there for the past 10 or so years now. More
The sales rep and manager was a pleasure to work with. The wait for finance department was to long. The delivery and attaching of plates numbers was not to long. The wait for finance department was to long. The delivery and attaching of plates numbers was not to long. More
Jerry the sales manager knows how to treat a 3 time Lexus buyer. Impressive and respectful in every way. Sales experience very positive. Great facility. Roof rack installed well. Very satisfied and recommend buyer. Impressive and respectful in every way. Sales experience very positive. Great facility. Roof rack installed well. Very satisfied and recommend Jerry to everyone from start to finish. More
My service writer, Jose Garcia, was absolutely terrific. The service was great and actually took less time to do. Very satisfied with everything. I even got my car washed. The service was great and actually took less time to do. Very satisfied with everything. I even got my car washed. More
Great service department. Tom Prondynski was very cordial and suggested certain services that will need to be done in the future. Car was cleaned inside and out after oil change. Great dealership! and suggested certain services that will need to be done in the future. Car was cleaned inside and out after oil change. Great dealership! More
The service area was well managed and staff was very friendly. Haresh Trivedi was prompt, friendly and helpful in finishing up my paperwork and get the car repaired. He got the job done fast. friendly. Haresh Trivedi was prompt, friendly and helpful in finishing up my paperwork and get the car repaired. He got the job done fast. More