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Lexus of Arlington

Arlington Heights, IL

4.7
3,622 Reviews

1510 W Dundee Rd

Arlington Heights, IL

60004

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3,622 Reviews of Lexus of Arlington

December 09, 2020

Adviser has provided excellent customer service, very friendly and knowledgeable., facility is super clean and modern. After repairs Lexus was delivered to my house which was greatly appreciated. More

by ASYAERHART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Kennedy, Thomas Prondzinski, Haresh Trivedi, Tim Webb, Daniel Kim, Zia Hanna
December 08, 2020

Clean. Service man friendly and accommodating . Suggested what needs to be done if so desired. Price for the oil change pricey would have been a little less. More

by BETHJCABBY
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski
December 07, 2020

Have bought five Lexus's SUVs from Arlington Lexus...Great Cars Great Service... I hear my very favorite salesman retired..will surely miss Mark Burdeen...When I bought my last car, he said "Th More

by REMAXCSZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
December 06, 2020

Our car buying experience was the most pleasant we have ever had. The staff was professional, knowledgeable and obviously experienced in answering questions and in customer service. We will definitely retu More

by CPRICE40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch in finance was awesome!, Vladamir Tanev
December 04, 2020

Jose Garcia was great. Explained what service was required. Wait time was great. Knowledge of service requirements was excellent. Great dealership with very capable employees. More

by J8CLBR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
December 04, 2020

5 stars 30,000 mile serviceMy service consultant for my 5 stars 30,000 mile service My service consultant for my recent appointment was Haresh Trivedi. I always receive consistent high quality and thorough More

by Hikerlady2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
December 04, 2020

5 stars 30,000 mile serviceMy service consultant for my 5 stars 30,000 mile service My service consultant for my recent appointment was Haresh Trivedi. I always receive consistent high quality and thorough More

by Peregrine89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
December 04, 2020

My Service Consultant was Haresh Trivedi.. Always provide cordial, friendly and professional service. Very knowledgeable and give good advice.. This service center is very clean and lot of things you ca More

by CRESCENTTRAVEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
December 03, 2020

Always a positive experience at Arlington Lexus and that is why I have been doing business there for the past 10 or so years now. More

by Steven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Burdeen, Thomas Prondzinski, Marcin Ajdukiewicz, Marcin Wierzba, Zia Hanna
Jul 16, 2021 -

Steven responded

As in the past all has been great at Arlington Lexus for over the past ten years and wouldn’t go anywhere else!

December 03, 2020

The sales rep and manager was a pleasure to work with. The wait for finance department was to long. The delivery and attaching of plates numbers was not to long. More

by DRCOSM
Recommend Dealer
Yes
Employees Worked With
Oksana Sahan
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