
Lexus of Arlington
Arlington Heights, IL
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3,625 Reviews of Lexus of Arlington
Clean, Fast and Efficient Service at Arlington Lexus. Tom Prondzinski is an excellent Service Manager and Advisor! We live in Wisconsin but purchased the car from Arlington Lexus and have had it serviced the Prondzinski is an excellent Service Manager and Advisor! We live in Wisconsin but purchased the car from Arlington Lexus and have had it serviced there since. More
Mr. Trivedi was courteous and professional. I do not like the business process of rotating my tires because car is 3 years old with 12,500 miles!! Lounge was comfortable and appointment met expectations. the business process of rotating my tires because car is 3 years old with 12,500 miles!! Lounge was comfortable and appointment met expectations. More
Adviser has provided excellent customer service, very friendly and knowledgeable., facility is super clean and modern. After repairs Lexus was delivered to my house which was greatly appreciated. friendly and knowledgeable., facility is super clean and modern. After repairs Lexus was delivered to my house which was greatly appreciated. More
Clean. Service man friendly and accommodating . Suggested what needs to be done if so desired. Price for the oil change pricey would have been a little less. what needs to be done if so desired. Price for the oil change pricey would have been a little less. More
Have bought five Lexus's SUVs from Arlington Lexus...Great Cars Great Service... I hear my very favorite salesman retired..will surely miss Mark Burdeen...When I bought my last car, he said "Th Lexus...Great Cars Great Service... I hear my very favorite salesman retired..will surely miss Mark Burdeen...When I bought my last car, he said "This will be the last care I sell you!!"....Loved That Guy!! More
Our car buying experience was the most pleasant we have ever had. The staff was professional, knowledgeable and obviously experienced in answering questions and in customer service. We will definitely retu ever had. The staff was professional, knowledgeable and obviously experienced in answering questions and in customer service. We will definitely return for our car buying needs in the future. More
Jose Garcia was great. Explained what service was required. Wait time was great. Knowledge of service requirements was excellent. Great dealership with very capable employees. required. Wait time was great. Knowledge of service requirements was excellent. Great dealership with very capable employees. More
5 stars 30,000 mile serviceMy service consultant for my 5 stars 30,000 mile service My service consultant for my recent appointment was Haresh Trivedi. I always receive consistent high quality and thorough 5 stars 30,000 mile service My service consultant for my recent appointment was Haresh Trivedi. I always receive consistent high quality and thorough service with Haresh. He takes care of everything from the loaner to scheduling given your schedule changes with Covid. We make a point to schedule future appointments as well in order to get a good time and also facilitate ensuring that my Lexus vehicle is getting proper maintenance. In addition to the superb service, Haresh is definitely a people person with fabulous customer service skills and so it is a bonus to interact with such a positive person. More
5 stars 30,000 mile serviceMy service consultant for my 5 stars 30,000 mile service My service consultant for my recent appointment was Haresh Trivedi. I always receive consistent high quality and thorough 5 stars 30,000 mile service My service consultant for my recent appointment was Haresh Trivedi. I always receive consistent high quality and thorough service with Haresh. He takes care of everything from the loaner to scheduling given your schedule changes with Covid. We make a point to schedule future appointments as well in order to get a good time and also facilitate ensuring that my Lexus vehicle is getting proper maintenance. In addition to the superb service, Haresh is definitely a people person with fabulous customer service skills and so it is a bonus to interact with such a positive person. More