Back

Lexus of Arlington

Arlington Heights, IL

4.7
3,627 Reviews

1510 W Dundee Rd

Arlington Heights, IL

60004

Directions

By Type

3,627 Reviews of Lexus of Arlington

October 09, 2020

Alex was great but Finance Department was understaffed and it took over two weeks to close due to their incompetence. Just pitiful. I would not recommend this dealership to anyone. I felt sorry for Alex w More

by MAXWELLKATHLEEN
Recommend Dealer
No
Employees Worked With
Yegor in Finance, Jim Cooper, Jesse Moreno, Alex Castro, Zia Hanna, Kamil Wojcik
October 09, 2020

Best service experience I've ever had a dealership, I dealt directly with Anthony, Service Director and he by far exceeded my expectations - he resolved my issues and was relentless until i was 100% sati More

by SHULMANMAX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Landi
October 08, 2020

Tom gave me fast service and was very helpful with my car's problem.. I have had Tom several times before and he was always helpful . As usual my car was washed after servicing. More

by JACKS99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski
October 07, 2020

Tom was excellent. He helped me with all questions and for prompt service. I would recommend Tom and Arlington Lexus. My car runs smoothly and I look forward to working with Tom and having my servi More

by RAY218
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski
October 07, 2020

Took car in to replace the drivers side front headlight. Great Experience, Friendly Checked my tires and brakes and battery I’d bring my car back again. More

by craighanssen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Schulte, Ed Thalhammer
October 06, 2020

We have been coming to this dealership for several years. It’s always a pleasant experience. Staff are friendly and it is always clean. Great place to get service and wait. More

by JODI0415
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Kennedy
October 05, 2020

Haresh was very helpful. Your waiting area was terrible. Two children were climbing all over, I tried to speak to parents. Lexus should take charge!! More

by BAILS929
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
October 04, 2020

Tom P. Was excellent. He understood my needs and took care of all my concerns expeditiously. I would recommend him and the service department 100%. More

by Mark M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski
October 03, 2020

I received an excellent service thanks to David. Beautiful clean dealership that I consider best in Illinois. Thank you very much for your great professional work. Keep up a great service. Best More

by Alex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
October 02, 2020

I received excellent service.thank you very much. Waiting area is big and clean. Best place in Chicago area.I tell to my friend to buy a car here. More

by okshin12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
...
250
...