Lexus of Arlington

Wonderful service with Jose. Picked up our car and gave us a loner. Everything went very smoothly. We purchased our car at this dealership in 2008. Nothing but the best service. us a loner. Everything went very smoothly. We purchased our car at this dealership in 2008. Nothing but the best service. More

TOM Prondzinski , Mark Burdeen, and JIM Cooper really care about their customers. My wife and I think the world of all of them. 5Star professionals. care about their customers. My wife and I think the world of all of them. 5Star professionals. More

Always pleasant to visit this dealership, thanks to the service dept. and the pleasantness of the surroundings. Social distancing is quite easy here. Haresh is always informative and courteous. service dept. and the pleasantness of the surroundings. Social distancing is quite easy here. Haresh is always informative and courteous. More

Always top notch service. Been coming here for 20 years. Service department is the best! Always fixed right the first time and always on time. Service department is the best! Always fixed right the first time and always on time. More

First time in this dealership.Was pleased with First time in this dealership. Was pleased with salesperson. The place looks great, too. Will continue to work with Alex Castro since we need his First time in this dealership. Was pleased with salesperson. The place looks great, too. Will continue to work with Alex Castro since we need his assistance with initial setup. More

The service agent Jose took care of all my car service needs very well and exceeded my expectations. Great job done within a short time! needs very well and exceeded my expectations. Great job done within a short time! More

Always a great experience. Never any pressure to get marginal work done. Communication a n quality of work performed very satisfied.Will continue to have my GS350 serviced at Arlington Lexus. marginal work done. Communication a n quality of work performed very satisfied.Will continue to have my GS350 serviced at Arlington Lexus. More

I rated 4 Service Techs because I have interacted with them all. They've all been friendly, patient, and knowledgeable. They also are quickly responsive to my calls and questions. I like them a lot! them all. They've all been friendly, patient, and knowledgeable. They also are quickly responsive to my calls and questions. I like them a lot! More

This survey is for my recall. the service department staff is very friendly and knowledgable. the process was fast and easy. they also washed and vacuumed my car for this appointment, pleasant surpris staff is very friendly and knowledgable. the process was fast and easy. they also washed and vacuumed my car for this appointment, pleasant surprise. More

Mostly everything was very good. Eddie Bijou was attentive, not pushy, kept in touch as needed, trusted me to drive the car. I was not impressed with the person (Igor) in finance as he put my papers attentive, not pushy, kept in touch as needed, trusted me to drive the car. I was not impressed with the person (Igor) in finance as he put my papers in an envelope. Silly me - I didn't look. There was nothing about the warranty, extended warrany, how to contact roadside assistance, nothing about the title applied for, etc. I went back and needed help with the license plates so Mike Librizzi (service dept) not only helped me, but had access to the paperwork and gave me copies! He even went over the certification which included NEW tires, when and why the maintenance dates are as stated. I think service will be helpful when needed. More