Lexus of Arlington

The service agent Jose took care of all my car service needs very well and exceeded my expectations. Great job done within a short time! needs very well and exceeded my expectations. Great job done within a short time! More

Always a great experience. Never any pressure to get marginal work done. Communication a n quality of work performed very satisfied.Will continue to have my GS350 serviced at Arlington Lexus. marginal work done. Communication a n quality of work performed very satisfied.Will continue to have my GS350 serviced at Arlington Lexus. More

I rated 4 Service Techs because I have interacted with them all. They've all been friendly, patient, and knowledgeable. They also are quickly responsive to my calls and questions. I like them a lot! them all. They've all been friendly, patient, and knowledgeable. They also are quickly responsive to my calls and questions. I like them a lot! More

This survey is for my recall. the service department staff is very friendly and knowledgable. the process was fast and easy. they also washed and vacuumed my car for this appointment, pleasant surpris staff is very friendly and knowledgable. the process was fast and easy. they also washed and vacuumed my car for this appointment, pleasant surprise. More

Mostly everything was very good. Eddie Bijou was attentive, not pushy, kept in touch as needed, trusted me to drive the car. I was not impressed with the person (Igor) in finance as he put my papers attentive, not pushy, kept in touch as needed, trusted me to drive the car. I was not impressed with the person (Igor) in finance as he put my papers in an envelope. Silly me - I didn't look. There was nothing about the warranty, extended warrany, how to contact roadside assistance, nothing about the title applied for, etc. I went back and needed help with the license plates so Mike Librizzi (service dept) not only helped me, but had access to the paperwork and gave me copies! He even went over the certification which included NEW tires, when and why the maintenance dates are as stated. I think service will be helpful when needed. More

Great service, always reliable. I'm confident working with Tom that if he recommends a service then it is legit! Time estimates are accurate which is very important which determines if a loaner is requir with Tom that if he recommends a service then it is legit! Time estimates are accurate which is very important which determines if a loaner is required or not. More

The service department of Lexus of Arlington always gives me great service. I work with Tom and he always understands what an older model needs and gives an honest recommendation of what is needed. Based o me great service. I work with Tom and he always understands what an older model needs and gives an honest recommendation of what is needed. Based on my past experiences I will return to this service department. More

Each time I’ve dealt with the service department I feel I’ve been given an honest appraisal of the necessary service needed for my car. I’ve been given an honest appraisal of the necessary service needed for my car. More

Great service and the people also are are good. Came to my house to pick-up and then dropped off. Been a customer since 2003 my house to pick-up and then dropped off. Been a customer since 2003 More

The service advisor Haresh did a good job. The car was well taken care of. But they did not wash the car or vacuum the car. well taken care of. But they did not wash the car or vacuum the car. More