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Lexus of Arlington

Arlington Heights, IL

4.7
3,627 Reviews

1510 W Dundee Rd

Arlington Heights, IL

60004

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3,627 Reviews of Lexus of Arlington

September 18, 2020

Lexus of Arlington did an excellent job listening to us and helping us find the car that met our needs. Alex Castro made the entire process so easy. Thanks for a great Lexus experience! More

by SCOTT.KRUGER
Recommend Dealer
Yes
Employees Worked With
Jim Cooper, Alex Castro
September 18, 2020

From the minute I walked in the door I was immediately made to feel that the fact that I had arrived was important. It was a complete concierge experience and extra kudos to Jose for managing the entire p More

by OWEN.MARKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
September 18, 2020

I came in to get my car serviced. Tom Prondzinski always does an excellent job of explaining what needs to be done. When I left I was extremely confident that my car was ready to drive to Florida f More

by Remkusj
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski
September 17, 2020

Adriana helped as very much, take care and show as a lit of cars to find ours!) All was perfect, thank you so much for experience. More

by JULLIET258
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adriana Cerlat
September 17, 2020

I have always had a good experience with the Lexus of Arlington service department. This time, Haresh Trivedi was my service manager and he was extremely helpful and knowledgeable. In the past, I have More

by Tom
Recommend Dealer
Yes
Employees Worked With
Rob Kennedy, Thomas Prondzinski, Haresh Trivedi
September 16, 2020

My experience was great! I was lucky enough to have Mike take care of my IS250. He was honest and listened to the issues I’ve been having with my car. Needless to say I will always come back to Lexus of Arl More

by hernandez.romeod
Recommend Dealer
Yes
Employees Worked With
Mike Librizzi
September 16, 2020

They are always so friendly and willing to help you out. Service guys and the payment girls. The dealership is always clean and I enjoy the massage beds now More

by Debbie
Recommend Dealer
Yes
Employees Worked With
Edward Bijou
September 16, 2020

I bought a used car at this Lexus auto shop and I found an excellent organization and customer service. I was very satisfied and I recommend it to anyone who intends to buy a new or used car. More

by WALTER.MASETTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oksana Sahan, Jim Cooper, Holly Abassi
September 16, 2020

I could not have asked for any better service from the time my car was picked up at the appointed hour (from my driveway) until it was returned to the same location. More

by ser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose called and kept me advised of each action to be taken.
September 16, 2020

Great sales and support team. Welcoming and not pressure orientated and very familiar with the vehicle and it's operation. Did not experience the service department yet. Great experience and easy to do bu More

by MFMWALLEYE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Cooper, Vladamir Tanev
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