Lexus of Arlington

Needed to fix factory recall. 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 q 1 1 1 1 1 1 1 1 1 q 1 1 1 1 More

Everything is working fine and I’m happy with what service Harish provide always, but I would love if I had more explanation about the problem my car had when I picked it up yesterday. I was directed service Harish provide always, but I would love if I had more explanation about the problem my car had when I picked it up yesterday. I was directed straight to the cashier without seeing my dealer first and talk about the problem. Other than that I’ve been very happy with Lexus of Arlington. More

This dealership has an excellent service team! They are reliable and honest about the work that needs to be done. Every repair/maintenance has gone smoothly, And my car still runs very well! reliable and honest about the work that needs to be done. Every repair/maintenance has gone smoothly, And my car still runs very well! More

Mike is very attentive and makes sure that everything is taken care of, down to the tiniest detail. The service is always done well and promptly taken care of, down to the tiniest detail. The service is always done well and promptly More

I had a time constraint and they were very mindful of that and returned my car to me on time. Mike also told me several options that I could choose that would decrease the amount of time I need to spend that and returned my car to me on time. Mike also told me several options that I could choose that would decrease the amount of time I need to spend to get my car serviced. More

Tim Webb was a significant Lexus representative. Others I dealt either were selling services which were not needed or up charging the bill. This not what I expect. dealt either were selling services which were not needed or up charging the bill. This not what I expect. More

Very friendly and professional service . Haresh was very helpful . He explained everything very clearly. Service time was very quick as well.I highly recommend this location. I helpful . He explained everything very clearly. Service time was very quick as well.I highly recommend this location. I More

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If I could give them zero stars, I would. A horrible shopping experience. We were told a vehicle was at the dealership, so we traveled to it to have a look, and found out they didn’t have it. We went shopping experience. We were told a vehicle was at the dealership, so we traveled to it to have a look, and found out they didn’t have it. We went to test drive a vehicle and it did not start. They jumped it and it did not start again. The salesman is clearly new to the industry and wouldn’t offer us a competitive price unless we were prepared to ‘walk out the door’ with the vehicle. You will feel like showering after going to this store. Everything bad image of car salesmen and women is reinforced. More

Tom Prondzinski went beyond the definition of providing excellent service. I had a dead car battery since the car was not used due to recent hip surgery. Tom sent someone out to jump the battery, and the excellent service. I had a dead car battery since the car was not used due to recent hip surgery. Tom sent someone out to jump the battery, and then bring it to the dealer to be checked out, returning it to my house. I cannot begin to tell you how much I appreciated this. When I bring my car in for service, Tom has always been great to deal with. I have always been more than pleased with the service I have received at Lexus, and Tom is one of the main reasons. More