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Lexus of Arlington

Arlington Heights, IL

4.7
3,622 Reviews

1510 W Dundee Rd

Arlington Heights, IL

60004

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3,622 Reviews of Lexus of Arlington

August 12, 2020

The customer service was excellent. Everything about the recall was explained in a great details. The frame time of service was wright on spot. Thank you Mike. More

by maropolo2016
Recommend Dealer
Yes
Employees Worked With
Michael Tripp
August 12, 2020

Great Experience Our overall experience was great! From our salesman, Vlad who was a pleasure to work with and did a great job for us to our finance manager, Mitch who More

by CHERYL34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Horwitz, Vladamir Tanev
August 12, 2020

They did a very good job. Tom is a nice guy and helpful. Was out quickly. Work done correctly. Will return to this dealer again. More

by SHSTEL
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski
August 12, 2020

Keep your good standards ,your lovely welcomeTime Keep your good standards ,your lovely welcome Time management, clean environment Good service, nice refreshments You really understand business More

by CHARLES.BUYONDO
Recommend Dealer
Yes
Employees Worked With
Steve Bernstein, Zia Hanna, Edward Bijou
August 11, 2020

Where's my battery? It took some time, but I finally have my h300 working as good as new . This means a lot to me. I've driven an Infinity, BMW's and several lexus. Not More

by THOMASAHOPKINS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski, Haresh Trivedi
August 11, 2020

Great job Jose I was very pleased with the explanation, the quick turnaround for the loaner car and also the one day completion. Last of all the price was surprisi More

by RIGALI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
August 11, 2020

Excellent service personnel. Great experience. Things were clear. No open items. All described services were done. No issues with the car now. Well done and on time More

by anilsrao5
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
August 10, 2020

Excellent Service Excellent service as usual from Haresh Trivedi and the Lexus team. Easy check-in to discuss service needs and car was finished before the promised de More

by Kasz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
August 09, 2020

Outstanding, Excellent Srvice I had my Lexus ES serviced today and the service was Outstanding! Tom, Service Manager, is very Professional, Knowledgeable and has a Customer First a More

by jerryide
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Burdeen, Rob Kennedy, Thomas Prondzinski
August 07, 2020

Best buying experience! I have leased and purchased vehicles at this dealership and found the staff to be very friendly and knowledgeable. If you have to wait for service th More

by Ms Ann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Najdala, Steve Bernstein, Hugh Stinnette, Juan Estela, Alex Castro, Rob Kennedy, Tim Webb, Dennis Schorle, Nagarajan Raju, Oksana Sahan, Holly Abassi
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