Lexus of Arlington

Haresh is very friendly, knowledgeable and easy to work with. Always follows through. I would definitely recommend this dealership to my family and friends for its sakes and service. with. Always follows through. I would definitely recommend this dealership to my family and friends for its sakes and service. More

They fixed my car fast,all people who work there very friendly,Mike was a good help,I’m gonna continue to service my vehicle at Arlington Lexus friendly,Mike was a good help,I’m gonna continue to service my vehicle at Arlington Lexus More

Went in with a tire issue at 7 am with no appointment and I was out in hour or less with great service. Haresh Trivedi is awesome to work with !! I was out in hour or less with great service. Haresh Trivedi is awesome to work with !! More

Great dealership - both sales (esp. Alex Castro) and service are awesome. AH Lexus is always focused on making customer happy. A pleasure to do business with. service are awesome. AH Lexus is always focused on making customer happy. A pleasure to do business with. More

I bought my used Lexus July 24,2020, brought it back a week later for some add-on’s that I paid for, and was owed. I’ve been back and forth about three (3) times to Arlington Lexus trying to complete t week later for some add-on’s that I paid for, and was owed. I’ve been back and forth about three (3) times to Arlington Lexus trying to complete the work, and I have another appointment for 25 August 2020 to hopefully finish the overlooked issues regarding the reconditioning of the inside of the vehicle. I like the people that I’ve met here who have been very helpful and professional. From Anthony, the service manager to Haresh, service consultant to Adriana, in sales. But I’m tired of coming back and forth here. Thus 4/5 stars P.S. I didn’t make a stink about the tires, which need replacing now. 🙄 More

Everyone was very attentive, friendly and I enjoyed my experience with Lexus of Arlington . Mitch whose picture is not posted is a 5star finance manager experience with Lexus of Arlington . Mitch whose picture is not posted is a 5star finance manager More

My 15000 mile check up was easy enough...in and out quickly. I only go there when I NEED too, so don't go often. quickly. I only go there when I NEED too, so don't go often. More

Very pleased I was very pleased with Dan who found the car that I wanted and with the l manner in which the purchase was transacted He was thorough, polite and co I was very pleased with Dan who found the car that I wanted and with the l manner in which the purchase was transacted He was thorough, polite and courteous More

low standard of service I went in for my 15,000 mile service and I was informed that it was no problem to get the car wash (only open to people with service appointments), wa I went in for my 15,000 mile service and I was informed that it was no problem to get the car wash (only open to people with service appointments), wash the mats, and vacuum. They did a poor job washing only the front mats and did not vacuum. When I questioned the invoice about the charges for a "failed" tire alignment I got a negative attitude. I am going to a different Lexus next time. More

No support from GM to resolve my problem. In fact ignored. I give qualified Yes to recommending dealership. Poor start. Hope things improve. Mr Cooper and Edgar Martinez “get it” GM needs Quality customer serv I give qualified Yes to recommending dealership. Poor start. Hope things improve. Mr Cooper and Edgar Martinez “get it” GM needs Quality customer service training. More