Lexus of Arlington

Great service and follow up. The service advisor called to let us know when the car was looked at. He told me what was wrong, how much it would cost to fix and when it would be done. He called and let us to let us know when the car was looked at. He told me what was wrong, how much it would cost to fix and when it would be done. He called and let us know it was done, and we were happy with the service done. More

Staff Thank you for having Tom Prondzinski on your staff. He is such a professional and a pleasure to deal with. Kind, courteous and caring!! Have no pr Thank you for having Tom Prondzinski on your staff. He is such a professional and a pleasure to deal with. Kind, courteous and caring!! Have no problem recommending him and/or dealership. More

Best service department I have ever dealt with!!! Always explain everything so that it’s understandable!! Love that it always ends with a car wash!!! explain everything so that it’s understandable!! Love that it always ends with a car wash!!! More

Very clean and organized place. The waiting area was really nice. The service was excellent. They came right out when I drove in, and they ran on schedule. really nice. The service was excellent. They came right out when I drove in, and they ran on schedule. More

Good dealership professionals,and salesman,an woman. The only thing I have with is part that is on recall still have not come in yet. only thing I have with is part that is on recall still have not come in yet. More

Nice car Rx350 is a very nice car, easy dealership to work with. Making me write 25 words is a little ridiculous. A review should be what the customer feels no Rx350 is a very nice car, easy dealership to work with. Making me write 25 words is a little ridiculous. A review should be what the customer feels not some psychologists. More

This dealershipbis a breath of fresh air. Excellent customer service and professionalism. They keep to their words. Edgar Martinez was so helpful and polite. I recommend this dealership. customer service and professionalism. They keep to their words. Edgar Martinez was so helpful and polite. I recommend this dealership. More

brakes replace plus other stuff One again the service representative Hareesh is always on top of things and does his work expeditiously.I have worked with Hareesh for years. He is a One again the service representative Hareesh is always on top of things and does his work expeditiously.I have worked with Hareesh for years. He is a keeper. More

30,000 miles This dealership is very well appointed and maintained. Lovely place to wait. Only problem this time is guest waiting area was a little too cool for This dealership is very well appointed and maintained. Lovely place to wait. Only problem this time is guest waiting area was a little too cool for comfort. Next time I will bring an sweater even in summer. More

Strong Service Experience Jose in the service department was very easy to work with, communicative, and explained well what had to be done (and what wasn't absolutely necessary Jose in the service department was very easy to work with, communicative, and explained well what had to be done (and what wasn't absolutely necessary). It was also very much appreciated to get a loaner that matched my current Lexus vehicle. More