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Lexus of Arlington

Arlington Heights, IL

4.7
3,627 Reviews

1510 W Dundee Rd

Arlington Heights, IL

60004

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3,627 Reviews of Lexus of Arlington

May 22, 2020

Arlington Lexus did a great job covering the inside of the car including steering wheel, gear shift, seat and keys. Everyone wore masks and followed social distancing guide lines More

by CORINNE1
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski
May 22, 2020

Only the best!! My service man makes the Lexus experience the best!! I've been a Lexus owner since 2014, I have 4 cars. the service manager Tom Pronfzinski, makes e More

by MARK@MKMDISTRIBUTORS.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Moreno, Rob Kennedy, Thomas Prondzinski, Haresh Trivedi, Tim Webb, Vladamir Tanev
May 21, 2020

Haresh in service does a terrific job in getting my vehicle serviced in a professional and timely manner. He explains what, why and when items need to be serviced and recommends timing of when the serv More

by ddbknjka65
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
May 21, 2020

Repair I've always had great experience with the service department. The staff are friendly and helpful. Service is efficient and the loaners certainly mak More

by DRJJD1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
May 20, 2020

Going above and beyond My inside door handle stopped working on my RX350. The repair was not covered under my extended warranty and I was 1,000 over my warranty mileage. Har More

by Elizabeth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
May 19, 2020

My appointment was managed by Jose. Excellent service!! I arrived ahead of the time and was promptly accommodated. The maintenance was completed the same day as promised. Thank you! Will be back for a new ca More

by irina28_70
Recommend Dealer
Yes
Employees Worked With
Jose
May 14, 2020

Very professional I've purchased a few cars from this dealership and their service department is very professional. They do a thorough review of my car's history and t More

by LACORTELAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Burdeen, Haresh Trivedi
May 14, 2020

Excellent service!They always fix it right the first Excellent service! They always fix it right the first time. My car looks and drives like it did when it was new, because they really care. More

by FREDPHILLIPS777
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski
May 13, 2020

Very good===I drove from Huntley Illinois For your service Kind courteous respectful listen to what I had to say. Fast service. Your waiting room very neat and clean, The water and coffee was great. The tabl More

by Olive mitchell
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike in service Department
May 13, 2020

It was very satisfactory. This is my third Lexus I have bought from Arlington of Lexus. The service department is very accommodating and I can usually get my car in quickly. Hi More

by NMBROWN51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Kennedy, Thomas Prondzinski, Haresh Trivedi
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