
Lexus of Arlington
Arlington Heights, IL
Filter Reviews by Keyword
By Type
3,625 Reviews of Lexus of Arlington
Thank you - Haresh Trivedi Haresh is an excellent advisor and know his job and his role as advisor. I use to take my car to Glenview Lexus and I see a big difference what a exce Haresh is an excellent advisor and know his job and his role as advisor. I use to take my car to Glenview Lexus and I see a big difference what a excellent Service Advisor can do. Rest asure, you have earned my business and I would not consider any other lexus service center. Thank you Haresh to do a excellent job. More
Very Nice Holly was very attentive to my request and worked hard to make sure everything went well. She also was good at following up on your experience. Holly was very attentive to my request and worked hard to make sure everything went well. She also was good at following up on your experience. More
first time lease I was happy with the friendliness of the staff at this dealership, but they were very obscure about the lease deal. I have never done a lease before a I was happy with the friendliness of the staff at this dealership, but they were very obscure about the lease deal. I have never done a lease before and it turns out the pricing came in very high. They offered $599 a month with $5000 down and 7500 miles per year. Their online offer was $3999 down with $499 per month and 10000 miles per year and a free first month payment. I only figured this out after I returned home and was browsing the lease deals online. I did go back and they agreed to go up to 10000 miles with no break on the money down or monthly payment. I can't believe they gave me a worse deal than advertised on their own website. I called another dealer in Schaumburg and they confirmed that this lease pricing was very high. As a person who is new to leasing, I felt I had been taken advantage of by this dealer. More
Made a last minute appointment for routine service and requested a loaner car. Haresh is our service representative and is always very professional and accommodating. He arranged for everything. The who requested a loaner car. Haresh is our service representative and is always very professional and accommodating. He arranged for everything. The who process was flawless! I always stop by to talk with Mark while I am there and check out the new cars. He is our "go to guy" whenever we buy our next Lexus. More
The best car shopping and buying experience I have ever had Truly customer-centric in every way. Offered me a good deal from the start, never tried to low-ball, and respected the logic of my reasoning during n Truly customer-centric in every way. Offered me a good deal from the start, never tried to low-ball, and respected the logic of my reasoning during negotiation. Professional and courteous staff. More
Review SOS update for vehicle made the service last 1 1/2 hours longer than it should have. Haresh was kind enough to supply me with a loaner vehicle to all SOS update for vehicle made the service last 1 1/2 hours longer than it should have. Haresh was kind enough to supply me with a loaner vehicle to allow for the extra time. More
I had a pleasant experience at the Lexus service dept Joanna was very personable and helpful. Also appreciated the loaner vehicle. Will definitely think of going back Joanna was very personable and helpful. Also appreciated the loaner vehicle. Will definitely think of going back More
it was exelent Bob Kennedy is so professional , I always trust him. I had problem with one of my tire. They fix very quickly and professionally. I am satisfied with Bob Kennedy is so professional , I always trust him. I had problem with one of my tire. They fix very quickly and professionally. I am satisfied with service. More
Best Service ever Haresh is absolutely fantastic. He keeps us informed and is extremely pleasant to work with. He is the reason we continue to return to Lexus of Arlin Haresh is absolutely fantastic. He keeps us informed and is extremely pleasant to work with. He is the reason we continue to return to Lexus of Arlington for service. More