Lexus of Arlington

Excellent Service Our service representative Joanna was adorable and full of personality plus.She was attentive,friendly and knowledgeable.She is a huge asset to your c Our service representative Joanna was adorable and full of personality plus.She was attentive,friendly and knowledgeable.She is a huge asset to your company. More

Great experience I recently had a great experience working with Edgar at Arlington Lexus, who made the process of purchasing our Lexus straight forward and an enjoyabl I recently had a great experience working with Edgar at Arlington Lexus, who made the process of purchasing our Lexus straight forward and an enjoyable experience. More

Tom and his service team were courteous and helpful, and kept me informed along the way. This experience has made me a customer for life. kept me informed along the way. This experience has made me a customer for life. More

A typical auto purchase experience. Nothing special. Nice facility which must have cost a lot of money. Know that you’re paying for the leather chair that you’re sitting in. They lost the second key fo Nice facility which must have cost a lot of money. Know that you’re paying for the leather chair that you’re sitting in. They lost the second key fob for the car we were purchasing and failed to transfer or city sticker. Once we said yes to the deal they moved on. Also, they claimed to be negotiating with another person who was interested in purchasing our trade in. They eventually gave us $2,100 for the trade. I checked their website a few days later an our car was listed for over $4,600. Again, typical car sales tactics. Don’t let the Lexus nameplate fool you. They might as well be a used car lot on a street corner, except for the fancy leather chairs and the curved panel TV. More

Quick Friendly Service Response I felt comfortable and listened to. Even though my car was a 2007, I felt like a valued customer. I appreciate the free car wash and loaner because I felt comfortable and listened to. Even though my car was a 2007, I felt like a valued customer. I appreciate the free car wash and loaner because I had a doctor appointment I didn't want to miss. You made a bad day work out well. More

Great Service From Bob. Kennedy. Helped was Great Dealership is Great and and so is the service . People are friendly and have been a customer for 17 years now and lease every 4 years Dealership is Great and and so is the service . People are friendly and have been a customer for 17 years now and lease every 4 years More

Ask for Mike Librizzi - super helpful and went above & beyond! His customer service was absolutely phenomenal! Will definitely be back to work with him for future business, questions and/or issues. beyond! His customer service was absolutely phenomenal! Will definitely be back to work with him for future business, questions and/or issues. More

A very pleasant experience I purchased a sedan from Arlington Lexus a little over four years ago and I've taken it back to them for service every 5,000 miles. They are always p I purchased a sedan from Arlington Lexus a little over four years ago and I've taken it back to them for service every 5,000 miles. They are always pleasant and professional, and have kept my car riding as good as new. Their waiting area is very pleasant. I was able to have coffee, do so work on my laptop with their wi-fi, and before I knew it, my car was ready. More

My experience at Lexus of Arlington Mark Burdeen is the best salesperson I have ever met. His knowledge of the vehicles, his personality and his sale techniques are amazing. He is extr Mark Burdeen is the best salesperson I have ever met. His knowledge of the vehicles, his personality and his sale techniques are amazing. He is extremely helpful and has great follow through with all details. Terry Krawczyk knows everything about all of the features on every car. He takes the time to explain them and he is very patient, making sure that the customer understands and is able to use all of those features. He always goes out of his way to make the customer feel comfortable and like he is their good friend. Tim Webb and Mike Librizzi are also extremely helpful. They take the time to listen to what the customer needs and to make sure that it gets done. They are very prompt in returning calls and making the customer feel important. More

I’ve been buying and leasing cars from Arlington Lexus for almost as long as they’ve existed. Need I say more? They never disappoint! This time, my salesman was a “newbie”, but Matt couldn’t have been mor for almost as long as they’ve existed. Need I say more? They never disappoint! This time, my salesman was a “newbie”, but Matt couldn’t have been more willing, and enthusiastic about doing whatever it took to get my answers so that I could make informed choices. When I walked into the dealership, I was almost certain that I would leave without buying anything. Matt’s persistent enthusiasm changed my mind. More