
Lexus of Arlington
Arlington Heights, IL
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3,624 Reviews of Lexus of Arlington
My experience at Lexus of Arlington Mark Burdeen is the best salesperson I have ever met. His knowledge of the vehicles, his personality and his sale techniques are amazing. He is extr Mark Burdeen is the best salesperson I have ever met. His knowledge of the vehicles, his personality and his sale techniques are amazing. He is extremely helpful and has great follow through with all details. Terry Krawczyk knows everything about all of the features on every car. He takes the time to explain them and he is very patient, making sure that the customer understands and is able to use all of those features. He always goes out of his way to make the customer feel comfortable and like he is their good friend. Tim Webb and Mike Librizzi are also extremely helpful. They take the time to listen to what the customer needs and to make sure that it gets done. They are very prompt in returning calls and making the customer feel important. More
I’ve been buying and leasing cars from Arlington Lexus for almost as long as they’ve existed. Need I say more? They never disappoint! This time, my salesman was a “newbie”, but Matt couldn’t have been mor for almost as long as they’ve existed. Need I say more? They never disappoint! This time, my salesman was a “newbie”, but Matt couldn’t have been more willing, and enthusiastic about doing whatever it took to get my answers so that I could make informed choices. When I walked into the dealership, I was almost certain that I would leave without buying anything. Matt’s persistent enthusiasm changed my mind. More
350 RX We asked for Mark because we were referred to him by a friend. He was awesome in every way. He was very knowledgeable. We would recommend him and your We asked for Mark because we were referred to him by a friend. He was awesome in every way. He was very knowledgeable. We would recommend him and your store for sure. More
Highly professional and prompt service. Service area is convenient and extremely organized and very clean. The do an outstanding job communicating status throughout and deliver according to schedule. convenient and extremely organized and very clean. The do an outstanding job communicating status throughout and deliver according to schedule. More
My go to service person is Tim Webb. He provides efficient service and always is personable and upbeat. Tim is a wonderful representative for the Lexus brand. efficient service and always is personable and upbeat. Tim is a wonderful representative for the Lexus brand. More
Another positive experience They did what was needed and nothing more. None of the usual arm twisting that you get from other dealers. We try to deal with Haresh, he has been g They did what was needed and nothing more. None of the usual arm twisting that you get from other dealers. We try to deal with Haresh, he has been great. Thanks again! More
Can't Say Enough Good Things about Lexus of Arlington I've been a customer for 20 years, and have appreciated the professionalism, & the care they provide. In the service department, they make suggestions I've been a customer for 20 years, and have appreciated the professionalism, & the care they provide. In the service department, they make suggestions, but don't pressure me, which is greatly appreciated. I can always get an appointment when I want it and usually I am able to get a loaner vehicle so that I can go about my day. I've worked with most of the guys in the service department over the years and every one of them is great! So happy with this dealership! More
The service part was smooth, the car washing was unavailable. This place seems to always suffer from various shortcomings that prevents it from being a top notch dealership. unavailable. This place seems to always suffer from various shortcomings that prevents it from being a top notch dealership. More
As always, L of A delivered great service at the right price Lexus of Arlington is where you feel great from the moment you bring your car till you leave in an always available loaner. If you want to wait, no p Lexus of Arlington is where you feel great from the moment you bring your car till you leave in an always available loaner. If you want to wait, no place is more comfortable that this dealership. With their wi-fi, drinks, and snacks time flies fast. Rich Mazur More
awesome experience Thank you so much!! Loves the whole process of buying experience. Very easy and convenient. Daniel Kim was very honest and friendly and helpful. Very Thank you so much!! Loves the whole process of buying experience. Very easy and convenient. Daniel Kim was very honest and friendly and helpful. Very highly recommended. More