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Lexus of Arlington

Arlington Heights, IL

4.7
3,626 Reviews

1510 W Dundee Rd

Arlington Heights, IL

60004

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3,626 Reviews of Lexus of Arlington

January 14, 2020

Always a pleasent experience Great relaxing lounge with courteous & efficient staff while my Car is being serviced. This time because of the time needed to perform service Ed had More

by Nomad
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ed Thalhammer Service Consultant, Terry (Navigation tutorial)
January 13, 2020

Love the Service it is top notch every time I come through that door I feel like Royalty everyone is super nice and very helpful More

by CORDARROWILLIS30
Recommend Dealer
Yes
Employees Worked With
Edgar Martinez
January 13, 2020

Customer Care It was 2 years ago in February 2018 when I purchaed my L-Certified Lexus RX 350 from Lexus of Arlington. The sales and finance team were very professi More

by David Harbick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Burdeen, Thomas Prondzinski
January 13, 2020

Lexus of Arlington has a good and efficient services. Nice place and nice peoples like Jose make me happy.You can make appointment any time and you don't need spend your time. More

by HHAPPYWORLD
Recommend Dealer
Yes
Employees Worked With
Jose
January 13, 2020

Great work Haresh provides personal service. He is a clear communicator and always upbeat. The facilities are top notch. They had a loaner available immediate More

by J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
January 13, 2020

I've always been treated well at ALIP. As both new car and service customers, I believe we go back about 17 years with the dealership. We've always been treated fairly by the service depart More

by rgross3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NA
January 13, 2020

Very good service. Not long waiting time. Very relaxing time. No problem with making the appointment, any time of the day. I recommend this dealer. More

by Gregory
Recommend Dealer
Yes
Employees Worked With
Joanna, Peter Demos
January 13, 2020

Tim is awesome guy And a great service guy. Quick response if you leave a message and follow up the phone calls the he promise. ALIP is lucky to have TIm.👍 More

by SIKATKAMI4
Recommend Dealer
Yes
Employees Worked With
Tim Webb
January 13, 2020

Normally very satisfied;however I was very disappointed when at 30,000 mile checkup told I need two new tires. I never had a flat or defect with run flat tires and was told I had 8-10,000 miles on other tw More

by PDTWTY
Recommend Dealer
Yes
Employees Worked With
Tim Webb
January 13, 2020

The service department at this Lexus dealership is very knowledgeable, explains the work needed to be done, and provides excellent, fast service. They always provide you with a free loaner car when the ser More

by SGOLDBERG29
Recommend Dealer
Yes
Employees Worked With
Rob Kennedy, Thomas Prondzinski, Haresh Trivedi, Tim Webb
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