Lexus of Arlington

My Service Experience Very accommodating & prompt customer service by Haresh Trivedi. Even during busy times, he maintains being politely pleasant. Thanks to you, Hare Very accommodating & prompt customer service by Haresh Trivedi. Even during busy times, he maintains being politely pleasant. Thanks to you, Haresh for taking care of my happy car :-) More

110K tune up and it went well, Tim Webb did a great job! I was checked in on time and asked all the appropriate questions to make sure my checkup was done correctly! The paperwork was signed and the work was I was checked in on time and asked all the appropriate questions to make sure my checkup was done correctly! The paperwork was signed and the work was done on time!!! More

I Trust Tim Webb's Advice I have owned Lexus's since 1997 and have always dealt with Arlington Lexus. The main reason that I keep coming back to this dealership is because I t I have owned Lexus's since 1997 and have always dealt with Arlington Lexus. The main reason that I keep coming back to this dealership is because I trust the service advise I get from service advisor Tim Webb. More

No push, professional Oksana Sahan and Jim Cooper are highly professional and both customer and business oriented. They made mutually understanding easy. Oksana Sahan took Oksana Sahan and Jim Cooper are highly professional and both customer and business oriented. They made mutually understanding easy. Oksana Sahan took care of my follow-up requests and questions very well, even if I didn't purchase a lot of the add-on post-sale packages.. More

Service Great service, thanks Haresh!! Everything was good, one hour as promised which was great. It was my 5000 mile service so I am all set now for another Great service, thanks Haresh!! Everything was good, one hour as promised which was great. It was my 5000 mile service so I am all set now for another 5000 miles. More

Very professionally staffed and efficient operations. They seem to be well run and focused on meeting and exceeding their customers expectations. Taking my car to Arlington is not a hassle. They seem to be well run and focused on meeting and exceeding their customers expectations. Taking my car to Arlington is not a hassle. More

Friendly knowledgeable staff, great service . Clean and comfortable waiting room. I would recommend service department any time. Just have to make a appointment ahead of time. comfortable waiting room. I would recommend service department any time. Just have to make a appointment ahead of time. More

Service was good. but my breaks on my 2019 GX 460 still squeal when cold or wet out. Not pleased and quit embarrassing when it happens. I was told nothing was wrong with the breaks? squeal when cold or wet out. Not pleased and quit embarrassing when it happens. I was told nothing was wrong with the breaks? More

Clean pleasant comfortable environment. Ok this is annoying make it. Simple we aren't in high school any more. I don't want to write an essay been there done that. annoying make it. Simple we aren't in high school any more. I don't want to write an essay been there done that. More

Good service, a bit pricey I came in to turn in my 2017 lease and buy a 2019 or 2020 Lexus 350ES. The original price that your sales manager offered me was insulting. If I did' I came in to turn in my 2017 lease and buy a 2019 or 2020 Lexus 350ES. The original price that your sales manager offered me was insulting. If I did't like Nusrath as much as I did, I would have walked out. He worked on my behalf to convince your sales manager to offer me a price they he should have offered me in the first place as this is the 4th Lexus I have either bought or leased from you. There was no need to make a pleasant experience a frustrating and aggravating one. not sure who that sales manager was, but he might make you a few more dollars, but in the long run, he will cost you many customers. More