
Lexus of Arlington
Arlington Heights, IL
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3,623 Reviews of Lexus of Arlington
This dealership is excellent. Every staff member I have worked with has been polite, sincere and courteous. Very upfront with what needs to be done. No surprises with the cost. worked with has been polite, sincere and courteous. Very upfront with what needs to be done. No surprises with the cost. More
In out done entertained.. In greeted, jumped on the things I needed and I was out the door happy customer.. I will be back when service is needed.. Don In greeted, jumped on the things I needed and I was out the door happy customer.. I will be back when service is needed.. Don More
Awesome experience This was my first experience with Lexus of Arlington. The facility is amazing, the staff was very professional, friendly and courteous. Will definitel This was my first experience with Lexus of Arlington. The facility is amazing, the staff was very professional, friendly and courteous. Will definitely be back More
Service Review Good service. Took a long time for just an oil change. Gentleman I spoke to was very helpful and professional. Keep up the good work. Good service. Took a long time for just an oil change. Gentleman I spoke to was very helpful and professional. Keep up the good work. More
Very prompt to schedule an appointment, complete and accurate estimate for service fees, a loaner offered, which I didn’t expect, and timely completion of service. accurate estimate for service fees, a loaner offered, which I didn’t expect, and timely completion of service. More
They charged me more for my car than what I signed for. I planned on paying for my car in full when I purchased it. After agreeing on a price the finance officer told me that in order to receive the Milita I planned on paying for my car in full when I purchased it. After agreeing on a price the finance officer told me that in order to receive the Military discount (I am!) that I would have to finance the car BUT there was no extra charge to finance the car. After finally receiving the payment option 2 weeks later I was told that there WAS a finance charge and that they would hold my title until I paid the extra charge. More
A Great Experience!!!!!!!!!!!!!!! Vladimir was a complete professional, wonderful to work with, if your looking at buying a new car, this is the guy you want to work with!!!!! Vladimir was a complete professional, wonderful to work with, if your looking at buying a new car, this is the guy you want to work with!!!!! More
Expert service I have been a customer of Lexus of Arlington for over 10 years and have purchased a total of 5 vehicles. I take all of my vehicles to the dealershi I have been a customer of Lexus of Arlington for over 10 years and have purchased a total of 5 vehicles. I take all of my vehicles to the dealership for service. Not only is the service from experts, it is always on time and reasonably priced. Who could ask for anything more? More
Service was excellent, could not have been better. Jose Garcia, our service consultant worked with us for our special needs and ensured that our car was delivered back in better condition than when we Jose Garcia, our service consultant worked with us for our special needs and ensured that our car was delivered back in better condition than when we dropped it off. I would highly recommend Jose and Arlington Lexus for your servicing needs. They were fantastic! More
Home away from home Polite, pleasant, competent personnel. Comfortable and clean surroundings I am very pleased each time I go into this facility and plan that my next Polite, pleasant, competent personnel. Comfortable and clean surroundings I am very pleased each time I go into this facility and plan that my next car will be purchased from them More