
Lexus of Arlington
Arlington Heights, IL
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3,626 Reviews of Lexus of Arlington
Expert service I have been a customer of Lexus of Arlington for over 10 years and have purchased a total of 5 vehicles. I take all of my vehicles to the dealershi I have been a customer of Lexus of Arlington for over 10 years and have purchased a total of 5 vehicles. I take all of my vehicles to the dealership for service. Not only is the service from experts, it is always on time and reasonably priced. Who could ask for anything more? More
Service was excellent, could not have been better. Jose Garcia, our service consultant worked with us for our special needs and ensured that our car was delivered back in better condition than when we Jose Garcia, our service consultant worked with us for our special needs and ensured that our car was delivered back in better condition than when we dropped it off. I would highly recommend Jose and Arlington Lexus for your servicing needs. They were fantastic! More
Home away from home Polite, pleasant, competent personnel. Comfortable and clean surroundings I am very pleased each time I go into this facility and plan that my next Polite, pleasant, competent personnel. Comfortable and clean surroundings I am very pleased each time I go into this facility and plan that my next car will be purchased from them More
warranty work Everything great. People friendly, customer service was good. Rental car service great. Returned my car clean plus kept me updated throughout day. Jos Everything great. People friendly, customer service was good. Rental car service great. Returned my car clean plus kept me updated throughout day. Jose was especially great to work with More
Always Top Notch I have 3 Lexus' (Lexuses, Lexi???) that I have brought here for different services. All of the vehicles are older and out of any warranty. I apprecia I have 3 Lexus' (Lexuses, Lexi???) that I have brought here for different services. All of the vehicles are older and out of any warranty. I appreciate how Haresh, my preferred service manager, helps prioritize maintenance and repairs according to my budget. I shown the problems on each of the cars, so I am not wondering if there really is a problem. The mechanics working on the vehicles have great Lexus knowledge. I was disappointed in the past using non-dealership mechanics and getting poor repairs. Cheaper costs can be more expensive in the end! The waiting area is comfortable and quiet enough to get work done while I wait for repairs. When the repairs are of a more serious note, there never is a problem getting a loaner car. There are a lot of small perks here that independent mechanics or the guy down the street cannot deliver. More
Great service. My service advisor was very helpful. Work completed on time as promised. Waiting area and facilities are top notch. I would definitely go back again for service. Work completed on time as promised. Waiting area and facilities are top notch. I would definitely go back again for service. More
Great experience. Easy negotiation and process. Will definitely come back for new vehicle later. Definitely recommend to anyone who is looking for an upgrade. 5 stars definitely come back for new vehicle later. Definitely recommend to anyone who is looking for an upgrade. 5 stars More
Great service advisors.Nice amenities. Reasonable Great service advisors. Nice amenities. Reasonable prices. They always finish on time and have the car washed. Advisor keeps you updated about th Great service advisors. Nice amenities. Reasonable prices. They always finish on time and have the car washed. Advisor keeps you updated about the service status. More