
Lexus of Arlington
Arlington Heights, IL
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3,623 Reviews of Lexus of Arlington
warranty work Everything great. People friendly, customer service was good. Rental car service great. Returned my car clean plus kept me updated throughout day. Jos Everything great. People friendly, customer service was good. Rental car service great. Returned my car clean plus kept me updated throughout day. Jose was especially great to work with More
Always Top Notch I have 3 Lexus' (Lexuses, Lexi???) that I have brought here for different services. All of the vehicles are older and out of any warranty. I apprecia I have 3 Lexus' (Lexuses, Lexi???) that I have brought here for different services. All of the vehicles are older and out of any warranty. I appreciate how Haresh, my preferred service manager, helps prioritize maintenance and repairs according to my budget. I shown the problems on each of the cars, so I am not wondering if there really is a problem. The mechanics working on the vehicles have great Lexus knowledge. I was disappointed in the past using non-dealership mechanics and getting poor repairs. Cheaper costs can be more expensive in the end! The waiting area is comfortable and quiet enough to get work done while I wait for repairs. When the repairs are of a more serious note, there never is a problem getting a loaner car. There are a lot of small perks here that independent mechanics or the guy down the street cannot deliver. More
Great service. My service advisor was very helpful. Work completed on time as promised. Waiting area and facilities are top notch. I would definitely go back again for service. Work completed on time as promised. Waiting area and facilities are top notch. I would definitely go back again for service. More
Great experience. Easy negotiation and process. Will definitely come back for new vehicle later. Definitely recommend to anyone who is looking for an upgrade. 5 stars definitely come back for new vehicle later. Definitely recommend to anyone who is looking for an upgrade. 5 stars More
Great service advisors.Nice amenities. Reasonable Great service advisors. Nice amenities. Reasonable prices. They always finish on time and have the car washed. Advisor keeps you updated about th Great service advisors. Nice amenities. Reasonable prices. They always finish on time and have the car washed. Advisor keeps you updated about the service status. More
Excellent Service This dealership has been awesome over the life of my vehicle. 7 years later 107K miles and still going strong. I've never experienced anything less t This dealership has been awesome over the life of my vehicle. 7 years later 107K miles and still going strong. I've never experienced anything less than excellent service. More
Needed a new battery. Personnel pleasant. Replacement done quickly. While finishing entry paperwork my representative looked at car records to see what other work might be Personnel pleasant. Replacement done quickly. While finishing entry paperwork my representative looked at car records to see what other work might be advised and when. More
All was excellent. Great service and very personable. I would recommend them to anyone. Work was done very quickly. I will use them again. Period would recommend them to anyone. Work was done very quickly. I will use them again. Period More