
Lexus of Arlington
Arlington Heights, IL
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3,626 Reviews of Lexus of Arlington
Excellent Service This dealership has been awesome over the life of my vehicle. 7 years later 107K miles and still going strong. I've never experienced anything less t This dealership has been awesome over the life of my vehicle. 7 years later 107K miles and still going strong. I've never experienced anything less than excellent service. More
Needed a new battery. Personnel pleasant. Replacement done quickly. While finishing entry paperwork my representative looked at car records to see what other work might be Personnel pleasant. Replacement done quickly. While finishing entry paperwork my representative looked at car records to see what other work might be advised and when. More
All was excellent. Great service and very personable. I would recommend them to anyone. Work was done very quickly. I will use them again. Period would recommend them to anyone. Work was done very quickly. I will use them again. Period More
Needed service and had Michael help me. Fantastic customer service and super helpful. Even though it cost me more than I anticipated he was very thoughtful and understanding. Five stares on customer customer service and super helpful. Even though it cost me more than I anticipated he was very thoughtful and understanding. Five stares on customer service! More
5,000 mile check up I was in and out quickly as promised for my 5,000 mile check up and car wash. One hour was promised and that’s how long the services took. I was in and out quickly as promised for my 5,000 mile check up and car wash. One hour was promised and that’s how long the services took. More
I always feel confident that I am receiving the best quality service when I take my car to Arlington Lexus. Jose Garcia was an awesome person to work with. quality service when I take my car to Arlington Lexus. Jose Garcia was an awesome person to work with. More
Great place to buy a Lexus sales and management are on top of their game and easy to work with. Great experience beautiful dealership looking forward servicing my new car at Lexus of Arlington top of their game and easy to work with. Great experience beautiful dealership looking forward servicing my new car at Lexus of Arlington More
Tim in service did a perfect job of helping me out with this last minute emergency during the holiday season. I really appreciate how he helped me out this last minute emergency during the holiday season. I really appreciate how he helped me out More
Scheduled Service for Oil Change Beware of consumer fraud at this Lexus dealership. Arlington Lexus is falsely advertising Fully Synthetic oil change coupons on their own website at Beware of consumer fraud at this Lexus dealership. Arlington Lexus is falsely advertising Fully Synthetic oil change coupons on their own website at $59.95. I can’t believe Lexus corporate would tolerate this type of deceptive advertising practice. I scheduled a service with their representative and clearly communicated in writing that I want the $59 oil synthetic oil change but when I arrived the assistant first said I do not need an oil change and then stated that he can’t perform the oil change for that price and is not applicable. I questioned the integrity of the business approach and asked for a manage to clarify. He said no managers working today. I asked for a follow up call and yet to hear back from the shady management. It was very unprofessional and a waste of time. They can’t do an oil change for $60 on the least expensive Lexus they definitely not touching my LC500. Sad, real sad being a Lexus customer would never go to this dealership. Spend you dollars where they appreciate your business. More
This dealership is the best especially the master tech Hareesh. Everywhere else you sit bored waiting for your car but in this dealership you have plenty of opportunity to spend your time while waiting fo Hareesh. Everywhere else you sit bored waiting for your car but in this dealership you have plenty of opportunity to spend your time while waiting for your car More