Lexus of Arlington

What a lovely dealership. All the employees here are What a lovely dealership. All the employees here are very kind respectful and efficient . The waiting lounge is very comfortable. For routine 5000 m What a lovely dealership. All the employees here are very kind respectful and efficient . The waiting lounge is very comfortable. For routine 5000 mile check up, they got me in and out in less than an hour. More

Excellent service and follow through and discussed services required and explained in detail exactly what was needed including cost and made appointment for the next visit services required and explained in detail exactly what was needed including cost and made appointment for the next visit More

Staff are friendly, courteous and friendly. Joanna help me with the process of how the service of my car will go through and provided me with a loaner car so I don’t have to wait at the dealership me with the process of how the service of my car will go through and provided me with a loaner car so I don’t have to wait at the dealership More

I just had the worst possible experience in Arlington Lexus in Palatine Illinois. I have been badly mistreated by service representative in this place. He told me to go to Jiffy Lube to fix my issues wit Lexus in Palatine Illinois. I have been badly mistreated by service representative in this place. He told me to go to Jiffy Lube to fix my issues with the car. Horrible man More

Excellent The job was done exactly in the time promised! Special thanks to Service Consultant Joanna Najdala for quality of needed job explanation. Very Good The job was done exactly in the time promised! Special thanks to Service Consultant Joanna Najdala for quality of needed job explanation. Very Good job ! Lenny Kapmar More

Service Tim Web always goes above and beyond. Always explains nature of the repair costs and details of the repair. Always willing to provide a loaner to eas Tim Web always goes above and beyond. Always explains nature of the repair costs and details of the repair. Always willing to provide a loaner to ease any inconvenience. More

Service advisor was knowledgeable and he explained In Service advisor was knowledgeable and he explained In detail what works going to be done and answer my questions well. I recommend this service advi Service advisor was knowledgeable and he explained In detail what works going to be done and answer my questions well. I recommend this service advisor and dealership. I m completely satisfied with service I received. More

Good service for service advisory (not a recall) item. Gave me a loaner. Pain in the butt that I had to take my time to take it in to the dealer but Edwin was helpful. Gave me a loaner. Pain in the butt that I had to take my time to take it in to the dealer but Edwin was helpful. More

Great experience. Haresh was great to work with. Service was fast and met my expectations. As always, the lobby is relaxing with good snacks and entertainment options. Haresh was great to work with. Service was fast and met my expectations. As always, the lobby is relaxing with good snacks and entertainment options. More

Everyone went above and beyond to make my transaction as smooth as possible! Lexus of Arlington is not your typical car dealership! Thank you all!! smooth as possible! Lexus of Arlington is not your typical car dealership! Thank you all!! More