Lexus of Arlington

I just had the worst possible experience in Arlington Lexus in Palatine Illinois. I have been badly mistreated by service representative in this place. He told me to go to Jiffy Lube to fix my issues wit Lexus in Palatine Illinois. I have been badly mistreated by service representative in this place. He told me to go to Jiffy Lube to fix my issues with the car. Horrible man More

Excellent The job was done exactly in the time promised! Special thanks to Service Consultant Joanna Najdala for quality of needed job explanation. Very Good The job was done exactly in the time promised! Special thanks to Service Consultant Joanna Najdala for quality of needed job explanation. Very Good job ! Lenny Kapmar More

Service Tim Web always goes above and beyond. Always explains nature of the repair costs and details of the repair. Always willing to provide a loaner to eas Tim Web always goes above and beyond. Always explains nature of the repair costs and details of the repair. Always willing to provide a loaner to ease any inconvenience. More

Service advisor was knowledgeable and he explained In Service advisor was knowledgeable and he explained In detail what works going to be done and answer my questions well. I recommend this service advi Service advisor was knowledgeable and he explained In detail what works going to be done and answer my questions well. I recommend this service advisor and dealership. I m completely satisfied with service I received. More

Good service for service advisory (not a recall) item. Gave me a loaner. Pain in the butt that I had to take my time to take it in to the dealer but Edwin was helpful. Gave me a loaner. Pain in the butt that I had to take my time to take it in to the dealer but Edwin was helpful. More

Great experience. Haresh was great to work with. Service was fast and met my expectations. As always, the lobby is relaxing with good snacks and entertainment options. Haresh was great to work with. Service was fast and met my expectations. As always, the lobby is relaxing with good snacks and entertainment options. More

Everyone went above and beyond to make my transaction as smooth as possible! Lexus of Arlington is not your typical car dealership! Thank you all!! smooth as possible! Lexus of Arlington is not your typical car dealership! Thank you all!! More

Great service team great experience Had a great experience made it as easy as possible for me as a customer! They came and pi led up my car and returned it. I didn't have to change my da Had a great experience made it as easy as possible for me as a customer! They came and pi led up my car and returned it. I didn't have to change my day at all. Was very pleasant! Great communication great job done! More

Tire light I was treated with respect from the start. My service advisor Jose Garcia was very helpful and courteous. The service was done in a timely manner. I was treated with respect from the start. My service advisor Jose Garcia was very helpful and courteous. The service was done in a timely manner. More

Great service Friendly, helpful dealership and a great place to bring your car in for service. Everyone is very attentive and considerate. Would highly recommend br Friendly, helpful dealership and a great place to bring your car in for service. Everyone is very attentive and considerate. Would highly recommend bringing your car here for service. More