
Lexus of Arlington
Arlington Heights, IL
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3,626 Reviews of Lexus of Arlington
Great service team great experience Had a great experience made it as easy as possible for me as a customer! They came and pi led up my car and returned it. I didn't have to change my da Had a great experience made it as easy as possible for me as a customer! They came and pi led up my car and returned it. I didn't have to change my day at all. Was very pleasant! Great communication great job done! More
Tire light I was treated with respect from the start. My service advisor Jose Garcia was very helpful and courteous. The service was done in a timely manner. I was treated with respect from the start. My service advisor Jose Garcia was very helpful and courteous. The service was done in a timely manner. More
Great service Friendly, helpful dealership and a great place to bring your car in for service. Everyone is very attentive and considerate. Would highly recommend br Friendly, helpful dealership and a great place to bring your car in for service. Everyone is very attentive and considerate. Would highly recommend bringing your car here for service. More
Great Service Edwin took care of setting up the service for my 2012 Lexus. It was going to take a little longer and arranged for me to have a loaner car. Thank yo Edwin took care of setting up the service for my 2012 Lexus. It was going to take a little longer and arranged for me to have a loaner car. Thank you! More
mickey Always wonderful to visit Arlington Lexus Dealer My last visit for service, Harrah trivedi who was very wonderful,very helpful knowledge very frie Always wonderful to visit Arlington Lexus Dealer My last visit for service, Harrah trivedi who was very wonderful,very helpful knowledge very friendly. always follow up & communicate promptly. Thanks More
Nice, friendly. I drive the Lexus 450 hybrid. I love my vehicle and want to maintain it. I enjoyed been taken care by Tim Webb. Tim, is very friendly. He makes you I drive the Lexus 450 hybrid. I love my vehicle and want to maintain it. I enjoyed been taken care by Tim Webb. Tim, is very friendly. He makes you feel comfortable while your vehicle is worked on. He updates you instantly if there are changes on the work ordered or schedule. He promptly provided me with a loaner when the work ordered took longer than predicted. Overall, I’m very satisfied with the dealership and above all, TIM WEBB! People like Tim Webb, make Lexus of Arlington the successful dealership that it is now. I definitely recommend Tim Webb and Lexus of Arlington. Thank you for keeping me on the road. More
Good and Prompt Service Great service from service advisor (Mike) that spoke to me on the phone and the one (Joanna) that attended to me at the dealership. Provided just the Great service from service advisor (Mike) that spoke to me on the phone and the one (Joanna) that attended to me at the dealership. Provided just the services I needed in a timely manner and automatically applied the applicable discounts. More
The longest oil change ever I came here because the MAINTENANCE REQUIRED light came on and I knew I was due for an oil change. Ed shellmane told me that I also needed two additio I came here because the MAINTENANCE REQUIRED light came on and I knew I was due for an oil change. Ed shellmane told me that I also needed two additional oil changes at $110 each front and rear differential. i said no just the regular oil change and then I waited and waited and waited for over 1 1/2 hours. When I checked back with Ed a couple of times he said it was still in the shop. Other customers came and went. Next time Jiffy Lube. More
Good Service Dept. I've brought my car to Lexus of Arlington a couple of times for major service issues and on both occasions they did vety good work on my car. The two I've brought my car to Lexus of Arlington a couple of times for major service issues and on both occasions they did vety good work on my car. The two service reps who handled my two separate issues (Haresh & Joanna) both are very professional and went over and above to make sure I was satisfied woth the work that was performed. Highly recommended. More
Routine Maintenance I always have attentive customer service at Arlington Lexus. All of the service staff that I have worked with goes above and beyond to accommodate c I always have attentive customer service at Arlington Lexus. All of the service staff that I have worked with goes above and beyond to accommodate customers. More