Lexus of Arlington

Great Service Edwin took care of setting up the service for my 2012 Lexus. It was going to take a little longer and arranged for me to have a loaner car. Thank yo Edwin took care of setting up the service for my 2012 Lexus. It was going to take a little longer and arranged for me to have a loaner car. Thank you! More

Nice, friendly. I drive the Lexus 450 hybrid. I love my vehicle and want to maintain it. I enjoyed been taken care by Tim Webb. Tim, is very friendly. He makes you I drive the Lexus 450 hybrid. I love my vehicle and want to maintain it. I enjoyed been taken care by Tim Webb. Tim, is very friendly. He makes you feel comfortable while your vehicle is worked on. He updates you instantly if there are changes on the work ordered or schedule. He promptly provided me with a loaner when the work ordered took longer than predicted. Overall, I’m very satisfied with the dealership and above all, TIM WEBB! People like Tim Webb, make Lexus of Arlington the successful dealership that it is now. I definitely recommend Tim Webb and Lexus of Arlington. Thank you for keeping me on the road. More

Good and Prompt Service Great service from service advisor (Mike) that spoke to me on the phone and the one (Joanna) that attended to me at the dealership. Provided just the Great service from service advisor (Mike) that spoke to me on the phone and the one (Joanna) that attended to me at the dealership. Provided just the services I needed in a timely manner and automatically applied the applicable discounts. More

mickey Always wonderful to visit Arlington Lexus Dealer My last visit for service, Harrah trivedi who was very wonderful,very helpful knowledge very frie Always wonderful to visit Arlington Lexus Dealer My last visit for service, Harrah trivedi who was very wonderful,very helpful knowledge very friendly. always follow up & communicate promptly. Thanks More

The longest oil change ever I came here because the MAINTENANCE REQUIRED light came on and I knew I was due for an oil change. Ed shellmane told me that I also needed two additio I came here because the MAINTENANCE REQUIRED light came on and I knew I was due for an oil change. Ed shellmane told me that I also needed two additional oil changes at $110 each front and rear differential. i said no just the regular oil change and then I waited and waited and waited for over 1 1/2 hours. When I checked back with Ed a couple of times he said it was still in the shop. Other customers came and went. Next time Jiffy Lube. More

Good Service Dept. I've brought my car to Lexus of Arlington a couple of times for major service issues and on both occasions they did vety good work on my car. The two I've brought my car to Lexus of Arlington a couple of times for major service issues and on both occasions they did vety good work on my car. The two service reps who handled my two separate issues (Haresh & Joanna) both are very professional and went over and above to make sure I was satisfied woth the work that was performed. Highly recommended. More

Routine Maintenance I always have attentive customer service at Arlington Lexus. All of the service staff that I have worked with goes above and beyond to accommodate c I always have attentive customer service at Arlington Lexus. All of the service staff that I have worked with goes above and beyond to accommodate customers. More

30 k checkup Mike the service person was probably the most helpful that I have ever dealt with!!!! His knowledge of the car and leasing information was above a B Mike the service person was probably the most helpful that I have ever dealt with!!!! His knowledge of the car and leasing information was above a Beyond !!! More

Great service —I was quickly register for service, what was going to happen was explained to me And the time that it was going to take was also outlined. My car was —I was quickly register for service, what was going to happen was explained to me And the time that it was going to take was also outlined. My car was ready when it was supposed to be and I was handled in a professional competent manner. More

Rob service advisor is great! Service was excellent. Rob Kennedy is great to work with every time over the last 12 years that I have serviced my 2 Lexus vehicles at Lexus of Arling Service was excellent. Rob Kennedy is great to work with every time over the last 12 years that I have serviced my 2 Lexus vehicles at Lexus of Arlington. Facilities and staff are all top notch. More