Lexus of Arlington

Great experience. Service contact was excellent. The service person who worked with me, Jose Garcia, was excellent. Great experience from loaner car to phone update on status, to final return of my c The service person who worked with me, Jose Garcia, was excellent. Great experience from loaner car to phone update on status, to final return of my car was handled professionally and courteously. Exceptional service. More

Service department I thought I had a problem with my park assist . After a thorough examination of the system, everything was OK and working. I was not charged for this I thought I had a problem with my park assist . After a thorough examination of the system, everything was OK and working. I was not charged for this service. More

Very responsive; great customer service Great customer service. Repairs done in a workmanlike manner. Loaner was very clean. Seemed very knowledgeable. Kept me in the loop all along the w Great customer service. Repairs done in a workmanlike manner. Loaner was very clean. Seemed very knowledgeable. Kept me in the loop all along the way. More

Scheduled Maintenance Prompt and courteous. Provided me details of what maintenance is needed and associated costs. Called after the car had been evaluated to discuss upcom Prompt and courteous. Provided me details of what maintenance is needed and associated costs. Called after the car had been evaluated to discuss upcoming potential issues. More

Everyone and everything was great Bob Rorhman is a great dealership. Everyone is very helpful and professional. We have bought four or five cars there. They are on top of the whole se Bob Rorhman is a great dealership. Everyone is very helpful and professional. We have bought four or five cars there. They are on top of the whole service experience from the time you drop it off until you pick it up. Sending text messages to inform you of any changes or anything that needs to be done More

Customer satisfaction keeps me coming back From the moment I arrived to when I left with my freshly washed car I was very satisfied with the service. After inspecting my vehicle they made reco From the moment I arrived to when I left with my freshly washed car I was very satisfied with the service. After inspecting my vehicle they made recommendations on service I needed. No surprises. That’s the way it should be. More

Very helpful The made my experience easy as buying a car can be stressful. Salesman Patrick was right on top of any questions. Manager Larry also made sure I got The made my experience easy as buying a car can be stressful. Salesman Patrick was right on top of any questions. Manager Larry also made sure I got the best price More

Thank you I arrived in Barrington to visit family. During the trip I noticed a message that maintenance was needed. The service department was so helpful. I wa I arrived in Barrington to visit family. During the trip I noticed a message that maintenance was needed. The service department was so helpful. I was pleased with all those I made contact with. More

Excellent service Tom provides the best service possible taking into consideration of the customers needs. I’ve been coming to this dealership and Tom for at least 10 y Tom provides the best service possible taking into consideration of the customers needs. I’ve been coming to this dealership and Tom for at least 10 yrs and highly recommend both. More

Service/oil change/tire rotate/wiper blades Came in much earlier than my appointment time and they took me right away. Haresh was (as always) very helpful. Service was done quickly and they real Came in much earlier than my appointment time and they took me right away. Haresh was (as always) very helpful. Service was done quickly and they really make their customers special. Haresh alerted me to care coming up (tires), so that I can be prepared for next winter. More