Lexus of Arlington

Scheduled Maintenance Prompt and courteous. Provided me details of what maintenance is needed and associated costs. Called after the car had been evaluated to discuss upcom Prompt and courteous. Provided me details of what maintenance is needed and associated costs. Called after the car had been evaluated to discuss upcoming potential issues. More

Everyone and everything was great Bob Rorhman is a great dealership. Everyone is very helpful and professional. We have bought four or five cars there. They are on top of the whole se Bob Rorhman is a great dealership. Everyone is very helpful and professional. We have bought four or five cars there. They are on top of the whole service experience from the time you drop it off until you pick it up. Sending text messages to inform you of any changes or anything that needs to be done More

Customer satisfaction keeps me coming back From the moment I arrived to when I left with my freshly washed car I was very satisfied with the service. After inspecting my vehicle they made reco From the moment I arrived to when I left with my freshly washed car I was very satisfied with the service. After inspecting my vehicle they made recommendations on service I needed. No surprises. That’s the way it should be. More

Very helpful The made my experience easy as buying a car can be stressful. Salesman Patrick was right on top of any questions. Manager Larry also made sure I got The made my experience easy as buying a car can be stressful. Salesman Patrick was right on top of any questions. Manager Larry also made sure I got the best price More

Thank you I arrived in Barrington to visit family. During the trip I noticed a message that maintenance was needed. The service department was so helpful. I wa I arrived in Barrington to visit family. During the trip I noticed a message that maintenance was needed. The service department was so helpful. I was pleased with all those I made contact with. More

Excellent service Tom provides the best service possible taking into consideration of the customers needs. I’ve been coming to this dealership and Tom for at least 10 y Tom provides the best service possible taking into consideration of the customers needs. I’ve been coming to this dealership and Tom for at least 10 yrs and highly recommend both. More

Service/oil change/tire rotate/wiper blades Came in much earlier than my appointment time and they took me right away. Haresh was (as always) very helpful. Service was done quickly and they real Came in much earlier than my appointment time and they took me right away. Haresh was (as always) very helpful. Service was done quickly and they really make their customers special. Haresh alerted me to care coming up (tires), so that I can be prepared for next winter. More

Great price I basically got the price on the Internet and went and picked up the car The price that he quoted on the Internet was what I bought at. and they we I basically got the price on the Internet and went and picked up the car The price that he quoted on the Internet was what I bought at. and they were substantially cheaper than the other Lexus dealerships in our Our sales person Edgar did a great job I would highly recommend them More

Overall Great Service from Lexus of Arlington Every encounter with the Lexus Staff was attentive, friendly, caring and willing to help from phone calls to actual service. I received friendly helpf Every encounter with the Lexus Staff was attentive, friendly, caring and willing to help from phone calls to actual service. I received friendly helpful Customer Service when calling Lexus and I was transferred to the Service Department who was kind enough to walk me through an issue with the key fob and my fathers car over the phone just before Lexus was closing. This was extremely helpful. When arriving for my appointment for maintenance, Tim was very helpful and answered all my questions as to what was being done and what needed to be done so I understood the process. Tim helped me make decisions and I was very pleased with his service. Thank you for caring about your customers! I would highly recommend Lexus of Arlington to anyone. More

Standard maintenance Went to Lexus of Arlington for service on a vehicle that was not purchased at this dealership. Haresh (Service Consultant) was very informative and h Went to Lexus of Arlington for service on a vehicle that was not purchased at this dealership. Haresh (Service Consultant) was very informative and helpful in determining our needed maintenance schedule. I would recommend this dealership to others and working with Haresh. More