Lexus of Arlington

Fantastic I recently purchased a car from Jamie Brown and had a great experience. He made the process incredibly smooth and has been great with follow up as we I recently purchased a car from Jamie Brown and had a great experience. He made the process incredibly smooth and has been great with follow up as well. Zia in finance was also very friendly and easy to work with. Going in to buy a used car at a (super fancy) Lexus dealership can be a little daunting, but they make you feel important no matter if you're buying a used Jeep like me, or a fancy new Lexus. Peter also explained some car features to me and got me set up with bluetooth before I even drove out of the lot. Not to mention the fact that the dealership itself is insane. Massage chairs, virtual golf, game room, fresh baked cookies, etc. I highly recommend Jamie and Lexus of Arlington for their professionalism, friendliness and overall exceptional customer service. More

Routine Maintenance This has to be the best dealership in the Chicagoland area. The service personnel, especially Haresh make you feel like you are the most important per This has to be the best dealership in the Chicagoland area. The service personnel, especially Haresh make you feel like you are the most important person in the room. From the moment you drive in you are treated with the utmost care. Thank you for all that you do! More

Exceptional dedication and commitment to customer service. Tom goes extra miles to make sure my time at the Lexus Arlington Hts dealership is well spent ! I am so busy with my daily life. So when he suggested Tom goes extra miles to make sure my time at the Lexus Arlington Hts dealership is well spent ! I am so busy with my daily life. So when he suggested combing my visit there today to fix the dent with 10,000 miles free checkup, I was thrilled ! I live in Glenview but decided to go extra miles to Arlington Heights ! Now you know why ? Enjoy your experience like I do :) More

LS 430 Friendly service. Quick turn around, and Ed kept me informed during the whole process. He even solved a problem not caught the service technician. Friendly service. Quick turn around, and Ed kept me informed during the whole process. He even solved a problem not caught the service technician. 👍 Thanks More

Outstanding service Service personnel Haresh is very helpful, pointed out that my navigation screen is discolored and he helped me to get it replaced under the warranty Service personnel Haresh is very helpful, pointed out that my navigation screen is discolored and he helped me to get it replaced under the warranty More

Fast and quick service!! Great service, fast and reliable! Very friendly and easy to work with. My car was returned clean, even down to my floor mats in front and back. Defini Great service, fast and reliable! Very friendly and easy to work with. My car was returned clean, even down to my floor mats in front and back. Definitely recommend! More

Service Tom P was very prompt on greeting me as I pulled into the dealership for my 5000 Mi service. Because of the low mileage on my car was suggested I dri Tom P was very prompt on greeting me as I pulled into the dealership for my 5000 Mi service. Because of the low mileage on my car was suggested I drive more. Was told about how long the service would take and escorted to lounge where I had access to variety of water soda and coffee if I wanted. At the conclusion of the service Tom P came to the lounge to let me know car was ready and washed. More

Satisfaction guaranteed 👍 Every time I come to service my car at this dealership always leave with a smile on my face, great people to do business , they even filled my gas tan Every time I come to service my car at this dealership always leave with a smile on my face, great people to do business , they even filled my gas tank to full. I will definitely recommend them to anyone I know. More

Air bag replacement Prompt service for air bag replacement by the professional and friendly service team...and a fuel fill up too! Great experience at Arlington Lexus as Prompt service for air bag replacement by the professional and friendly service team...and a fuel fill up too! Great experience at Arlington Lexus as always! More

service I have been a customer of Arlington Lexus for 20 years, and bought 3 cars from them. I have always had a good experience and would buy from them agai I have been a customer of Arlington Lexus for 20 years, and bought 3 cars from them. I have always had a good experience and would buy from them again. More