
Lexus of Arlington
Arlington Heights, IL
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3,626 Reviews of Lexus of Arlington
Maintenance Fast service. Tom was efficient and friendly. Car was nice and clean. My vehicle was done before promised. Valets were also prompt and friendly. Tom Fast service. Tom was efficient and friendly. Car was nice and clean. My vehicle was done before promised. Valets were also prompt and friendly. Tom called promptly to advise me the status of my car More
Fast professional polite clean and nice facility Great service. Rob is high professional. Facility is great. Everything is clean, personnel polite. Coffee fresh, waiting room very well.. car was wash Great service. Rob is high professional. Facility is great. Everything is clean, personnel polite. Coffee fresh, waiting room very well.. car was washed and politely delivered to access More
Came in for an oil change U came in for an oil change. After inspection of my car Tim told me of a number of repairs that were recommended. He had pricing and explained them to U came in for an oil change. After inspection of my car Tim told me of a number of repairs that were recommended. He had pricing and explained them to me thoroughly. I appreciated his explanation. More
Repair Found the problem immediately and repaired in a timely manner. Serviceman was knowledgeable and mindful of the cost accrued to me. Thank you for that. Found the problem immediately and repaired in a timely manner. Serviceman was knowledgeable and mindful of the cost accrued to me. Thank you for that. More
Joe mc Great service and fantastic facility - love the free car washes . Service department is top notch and always communicated any issues clearly . Would h Great service and fantastic facility - love the free car washes . Service department is top notch and always communicated any issues clearly . Would highly recommend this dealership More
Edwin is the man. Arlington Lexus is the place I just bought a 2008 SC430. This is my dream car and I wanted to make sure it came without any hidden problems. I brought it in on Monday without pre I just bought a 2008 SC430. This is my dream car and I wanted to make sure it came without any hidden problems. I brought it in on Monday without previous appointment. Edwin checked in the car and 10 min later I was on my way with a loaner car. Thorough inspection, alignment, belts, water pump, flushed fluids. Everything done in three hours . Before the pickup, Edwin showed to me the vehicle’s service history, explained the inspection results and recommended future services. Before coming in I did shop around for quotes with other Lexus dealerships and authorized shops. The Arlington Lexus came on top and when it came to a payment they accepted one of their service coupons which lowered the total bill. I hate writing reviews but if you take a proper care of my “baby”, it’s a different story. Button line; pleasantly surprised and highly recommend them! More
Great customer service Daniel was an enthusiastic salesman. I never felt pushed or rushed. He listened to all my questions and helped confirm that this was the car for me. Daniel was an enthusiastic salesman. I never felt pushed or rushed. He listened to all my questions and helped confirm that this was the car for me. More
Good service, great amenities It is my first time in this dealership. The advisor was clear and explained what needed to be done. The waiting lounge is comfortable. I got my car It is my first time in this dealership. The advisor was clear and explained what needed to be done. The waiting lounge is comfortable. I got my car back in the promised time. More
Great service! Worked with Service Advisor Rob and he was great! Rob was friendly and knowledgeable. He contacted me when the service was complete and explained wh Worked with Service Advisor Rob and he was great! Rob was friendly and knowledgeable. He contacted me when the service was complete and explained what had been done to identify and correct the issue. More
Service of my car. The dealership itself is nice and friendly. Jose Garcia, my service writer, is very professional and knows my car. Whenever I call up or inquire, The dealership itself is nice and friendly. Jose Garcia, my service writer, is very professional and knows my car. Whenever I call up or inquire, he always gives me good advice. He always gets my car in for service in a timely fashion. He takes the worry out of my car maintenance. More