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Lexus of Arlington

Arlington Heights, IL

4.8
3,623 Reviews

1510 W Dundee Rd

Arlington Heights, IL

60004

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3,623 Reviews of Lexus of Arlington

October 22, 2018

Repair Found the problem immediately and repaired in a timely manner. Serviceman was knowledgeable and mindful of the cost accrued to me. Thank you for that. More

by Lenette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
October 20, 2018

Joe mc Great service and fantastic facility - love the free car washes . Service department is top notch and always communicated any issues clearly . Would h More

by Joe Mc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Cooper, Haresh Trivedi
October 19, 2018

Edwin is the man. Arlington Lexus is the place I just bought a 2008 SC430. This is my dream car and I wanted to make sure it came without any hidden problems. I brought it in on Monday without pre More

by Tom SC430
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Thalhammer
October 17, 2018

Great customer service Daniel was an enthusiastic salesman. I never felt pushed or rushed. He listened to all my questions and helped confirm that this was the car for me. More

by KarenS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Kim, Jesse Moreno
October 17, 2018

Good service, great amenities It is my first time in this dealership. The advisor was clear and explained what needed to be done. The waiting lounge is comfortable. I got my car More

by RB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Webb
October 16, 2018

Great service! Worked with Service Advisor Rob and he was great! Rob was friendly and knowledgeable. He contacted me when the service was complete and explained wh More

by Rxdispensr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Kennedy
October 13, 2018

Service of my car. The dealership itself is nice and friendly. Jose Garcia, my service writer, is very professional and knows my car. Whenever I call up or inquire, More

by Lauri
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
October 12, 2018

Bad Communication I emailed and phoned about getting a remote starter in my Lexus. I got a return email saying someone would contact me-no one did. I called the service More

by teach67
Customer Service
Recommend Dealer
No
Employees Worked With
Customer Service
Oct 12, 2018 -

Lexus of Arlington responded

Hello, I am disappointed to hear that no one followed up with you regarding your remote starter request. Please feel free to reach out to me. It would be my pleasure to assist you in any way I can. Best regards, General Manager Lexus of Arlington 847-991-0444

October 11, 2018

Regular service Tom was outstanding and got me in and out quickly with a clean vehicle . I will continue to do business with Tom and Arlington Lexus. More

by Dave48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski
October 10, 2018

Very efficient I came in for an oil change and when you come in they check you alignment. Sure enough the rear wheels were out. So they took care of everything and h More

by Rabl1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
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