Lexus of Arlington

Good service, Overpriced I had a VSC engine light come on. Took my car in for a diagnostic check which was $155.00. Car needed an engine clean which was at least $750.. I opt I had a VSC engine light come on. Took my car in for a diagnostic check which was $155.00. Car needed an engine clean which was at least $750.. I opted not to have the repair because I’ll be selling the car soon and the problem is minor at this stage. ( Car rides rough at start up occasionally). No other fixes for this condition were offered. These dealers give consistently good service but also consistently high prices. I avoid the dealer whenever possible because of this. Service guy Tom P very nice and helpful as are all the guys. Service cashier very indifferent and unfriendly as is usually the case there. Bredemen cashiers are much better trained in customer service, always friendly and cheerful. More

Great experience Just about the perfect service experience. Fast check-in, clean loaner, progress update calls, fixed on first visit. That pretty much is what I’m look Just about the perfect service experience. Fast check-in, clean loaner, progress update calls, fixed on first visit. That pretty much is what I’m looking for. More

25,000 maintance Michael was very helpful and very professional! Quick service, nice atmosphere, pleasant experience. He answered all of my questions! He provided some Michael was very helpful and very professional! Quick service, nice atmosphere, pleasant experience. He answered all of my questions! He provided some informations on Lexus models. Very nice and very friendly employee. I would recommend him to everyone. More

Service Haresh in service is by far the best I have ever had the pleasure of working with! All of the service reps are great that I have worked with so far ac Haresh in service is by far the best I have ever had the pleasure of working with! All of the service reps are great that I have worked with so far actually but Haresh stands out from the rest. He treats you like a VIP, and is very efficient and considerate. I usually come with my 2 kids and he even makes the effort to accommodate them. I told my husband that I don’t want to drive any other brand of car besides Lexus just so I can continue working with this dealership. HIGHLY RECOMMENDED! More

Service I was there a few days ago for fuel pipe recall and oil change. When I came, my loaner car was waiting for me. Haresh went through the paper work swif I was there a few days ago for fuel pipe recall and oil change. When I came, my loaner car was waiting for me. Haresh went through the paper work swiftly and I was out the door in less than 10 mins. You can't ask for better service. Quick, reliable and honest, that's why I always bring my GS to the Lexus of Arlington Height for anything. Thank you Haresh! More

Service Problem solved quickly and at a competative price. Promised part would be in the next day and it was. Told how long service would take and it took Problem solved quickly and at a competative price. Promised part would be in the next day and it was. Told how long service would take and it took exactly one hour More

Thank you, Haresh Haresh Trivedi has been my service manager for as long as I can remember. He is thoroughly trustworthy. And that's the #1 quality I want when I need Haresh Trivedi has been my service manager for as long as I can remember. He is thoroughly trustworthy. And that's the #1 quality I want when I need my Lexus serviced. More

Great Work! Tom Pronzinski is the best in the business, he runs a tight ship and takes the time to elaborate on all the issues. He treats everyone around him with Tom Pronzinski is the best in the business, he runs a tight ship and takes the time to elaborate on all the issues. He treats everyone around him with respect Keep up the great work! More

Service Attention upon arrival was prompt and efficient. Hates was the service manager. He is excellent!! My only gripe is that the cost is always high. But I Attention upon arrival was prompt and efficient. Hates was the service manager. He is excellent!! My only gripe is that the cost is always high. But I suppose you get what you pay for. Car was clean and ready when expected. More

Pleasant Daniel and Jim were great! Finance was quick and easy and the gentleman that showed me my new car features was super helpful. It was a great experien Daniel and Jim were great! Finance was quick and easy and the gentleman that showed me my new car features was super helpful. It was a great experience! More